Repair Service

Apple Watch Repairs Repair

Select your device model to see available repairs and pricing.

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Select Your Apple Watch Repairs Model

19 models
Apple Watch SE (1st gen)
Apple Watch SE (1st gen)
15 services
Apple Watch SE (2nd gen)
Apple Watch SE (2nd gen)
15 services
Apple Watch SE (3rd gen)
Apple Watch SE (3rd gen)
15 services
Apple Watch Series 1
Apple Watch Series 1
10 services
Apple Watch Series 10
Apple Watch Series 10
15 services
Apple Watch Series 11
Apple Watch Series 11
15 services
Apple Watch Series 12
Apple Watch Series 12
15 services
Apple Watch Series 2
Apple Watch Series 2
15 services
Apple Watch Series 3
Apple Watch Series 3
15 services
Apple Watch Series 4
Apple Watch Series 4
15 services
Apple Watch Series 5
Apple Watch Series 5
15 services
Apple Watch Series 6
Apple Watch Series 6
15 services
Apple Watch Series 7
Apple Watch Series 7
15 services
Apple Watch Series 8
Apple Watch Series 8
15 services
Apple Watch Series 9
Apple Watch Series 9
15 services
Apple Watch Ultra 1
Apple Watch Ultra 1
15 services
Apple Watch Ultra 2
Apple Watch Ultra 2
15 services
Apple Watch Ultra 3
Apple Watch Ultra 3
15 services
Apple Watch Ultra 4
Apple Watch Ultra 4
15 services
Apple Watch SE (1st gen) — Services
15 services available
Boot Loop and Startup Repair
If the Apple Watch SE becomes stuck on the Apple logo, repeatedly restarts, freezes during startup, or fails to complete the boot process, the cause could be software corruption, battery problems, power management, or internal hardware. Bring your Apple Watch SE 1st generation to iCare Kenya for professional startup, boot-loop, and system diagnostics before attempting unnecessary hardware replacements.
1h
KES 3,500
incl. parts & labour
Screen Replacement
The Apple Watch SE 1st generation uses a Retina LTPO OLED display available in 40mm and 44mm sizes, with brightness of up to 1,000 nits. Accidental drops, impact, pressure, or physical damage can result in cracked glass, display lines, black spots, flickering, reduced brightness, or a screen that no longer responds properly. A damaged display can affect almost every function of the watch because navigation and interaction depend heavily on the touchscreen. If your Apple Watch SE 1st generation screen is cracked, damaged, flickering, or not responding correctly, bring it to iCare Kenya for professional screen diagnostics and repair or replacement assessment.
1h
KES 8,000
incl. parts & labour
Water and Liquid Damage Assessment
The Apple Watch SE 1st generation has a water-resistance rating of 50 metres under Apple's specified conditions. However, water resistance can change over time and may be affected by physical damage, ageing, or previous service. Liquid exposure can result in charging problems, display issues, speaker or microphone faults, sensor problems, or complete loss of power. If your Apple Watch SE 1st generation has been exposed to water or another liquid and starts behaving abnormally, bring it to iCare Kenya for professional liquid-damage inspection and repair assessment.
45min
KES 2,500
incl. parts & labour
Battery Replacement
Is your Apple Watch SE not holding a charge? Our battery replacement service ensures you get the most out of your watch.
45min
KES 6,000
incl. parts & labour
Heart Rate Sensor Troubleshooting
The SE 1st generation uses a second-generation optical heart sensor. If heart-rate tracking becomes inconsistent, stops recording, produces unusual gaps, or does not detect your wrist properly, the watch may require technical assessment. The cause could involve sensor contact, contamination, software, settings, or hardware. Bring your Apple Watch SE 1st generation to iCare Kenya for professional heart-rate sensor diagnostics and troubleshooting.
30min
KES 3,000
incl. parts & labour
Charging Repair
The Apple Watch SE 1st generation has a built-in rechargeable lithium-ion battery rated by Apple for up to 18 hours under its test conditions. After years of charging cycles, battery capacity can decline significantly. Symptoms can include rapid battery drain, unexpected shutdowns, reduced operating time, overheating while charging, or having to charge the watch several times a day. Bring your Apple Watch SE 1st generation to iCare Kenya for professional battery-health diagnostics and battery service when the battery is no longer providing reliable performance.
30min
KES 4,000
incl. parts & labour
Battery Drain Diagnostics
Rapid battery drain is not always caused by a worn-out battery. Software processes, wireless connectivity, background activity, settings, sensor use, and hardware faults can also affect battery performance. Professional diagnostics can help determine whether the battery itself requires service or another problem is consuming power. Bring your Apple Watch SE 1st generation to iCare Kenya for professional battery-drain and performance diagnostics.
50min
KES 4,000
incl. parts & labour
No-Power Repair
An Apple Watch SE that refuses to turn on, remains on a completely black screen, repeatedly shuts down, or only shows signs of life when connected to a charger may have a battery, charging, software, power-management, or internal hardware problem. Replacing the battery without diagnosing the underlying fault is not always the correct solution. If your Apple Watch SE 1st generation will not power on, bring it to iCare Kenya for professional no-power diagnostics and repair assessment.
1h
KES 7,000
incl. parts & labour
Performance and Battery Drain Troubleshooting
If your Apple Watch SE has become unusually slow, applications take longer to open, the interface freezes, or the watch frequently restarts, the problem may involve watchOS, available storage, battery condition, connectivity, or hardware. Bring your Apple Watch SE 1st generation to iCare Kenya for professional performance diagnostics and troubleshooting.
40min
KES 2,800
incl. parts & labour
Touchscreen Repair
The touchscreen allows you to navigate watchOS, open applications, respond to notifications, start workouts, adjust settings, and access other functions. Problems can include areas of the screen that do not respond, delayed touch response, inaccurate touches, ghost touches, or complete touchscreen failure. Bring your Apple Watch SE 1st generation to iCare Kenya for professional touchscreen and display diagnostics and repair assessment.
1h
KES 7,500
incl. parts & labour
Digital Crown Repair
The Digital Crown is used to scroll through menus, zoom, navigate watchOS, and perform other important functions. If the Crown becomes stiff, difficult to rotate, fails to register clicks, or responds inconsistently, it may have been affected by physical impact, dirt, wear, or internal damage. Bring your Apple Watch SE 1st generation to iCare Kenya for professional Digital Crown diagnostics, inspection, and repair assessment.
50min
KES 5,000
incl. parts & labour
Side Button Repair
The side button provides access to important watch controls and functions. If the button becomes stuck, loose, difficult to press, or intermittently stops responding, the button mechanism may require professional inspection. Visit iCare Kenya with your Apple Watch SE 1st generation for professional side-button diagnostics and repair assessment.
30min
KES 4,000
incl. parts & labour
Speaker Repair
The built-in speaker is used for calls, notifications, alarms, alerts, Siri, and other audio functions. If your Apple Watch SE produces distorted sound, unusually low volume, muffled audio, crackling, or no sound at all, the speaker system may require inspection. Bring your Apple Watch SE 1st generation to iCare Kenya for professional speaker diagnostics, cleaning, and repair assessment.
45min
KES 6,000
incl. parts & labour
GPS and Location Troubleshooting
The SE 1st generation includes GPS, GLONASS, Galileo, and QZSS positioning systems for supported outdoor workouts and location-based functions. GPS problems may appear as inaccurate routes, incorrect distances, delayed positioning, or inconsistent tracking during walking, running, cycling, or other outdoor activities. Bring your Apple Watch SE 1st generation to iCare Kenya for professional GPS and location diagnostics and troubleshooting.
1h
KES 5,000
incl. parts & labour
watchOS Software Troubleshooting
Software problems can cause freezing, application crashes, unexpected restarts, failed updates, pairing issues, abnormal battery consumption, or other unusual behaviour. iCare Kenya specifically offers software troubleshooting as part of its Apple repair services. If your Apple Watch SE 1st generation is experiencing watchOS problems, bring it to iCare Kenya for professional software diagnostics and troubleshooting.
30min
KES 3,000
incl. parts & labour
Apple Watch SE (2nd gen) — Services
15 services available
Boot Loop and Startup Repair
If your Apple Watch repeatedly displays the Apple logo, restarts unexpectedly, freezes during startup, or fails to complete the boot process, the issue may require deeper software or hardware diagnostics. iCare Kenya can investigate recurring restart and startup problems to identify the underlying cause. Visit iCare Kenya for Apple Watch SE 2nd Generation boot-loop, freezing, and unexpected restart diagnostics.
1h
KES 4,500
incl. parts & labour
Screen Replacement
A cracked, damaged, unresponsive, flickering, or visibly distorted screen can make your Apple Watch SE 2nd Generation difficult or unsafe to use. iCare Kenya can assess display damage, including cracked front glass, display issues, touch problems, abnormal brightness, lines across the screen, or a screen that fails to display correctly. Because the SE 2 uses a Retina LTPO OLED display with Ion-X front glass, display damage should be professionally assessed before deciding on the appropriate repair solution. Bring your Apple Watch SE 2nd Generation to iCare Kenya for professional screen diagnostics and screen repair service.
1h
KES 15,000
incl. parts & labour
iPhone Pairing Support
The Apple Watch SE 2nd Generation is designed to work closely with an iPhone, and pairing problems can prevent notifications, applications, synchronisation, and other connected functions from working correctly. iCare Kenya can help diagnose pairing failures, repeated disconnections, setup problems, and synchronisation issues. Bring your Apple Watch SE 2nd Generation and iPhone to iCare Kenya for professional pairing and connectivity support.
45min
KES 3,000
incl. parts & labour
Battery Replacement
Battery capacity naturally decreases with use, and an ageing battery may cause rapid battery drain, unexpected shutdowns, reduced runtime, or difficulty maintaining a charge. The Apple Watch SE 2nd Generation has a built-in rechargeable lithium-ion battery designed for up to 18 hours of normal use when new. iCare Kenya can assess battery performance and determine whether the battery requires service or whether another component is causing the battery problem. Come to iCare Kenya for professional Apple Watch SE 2nd Generation battery diagnostics and battery replacement service.
45min
KES 8,000
incl. parts & labour
GPS and Location Diagnostics
The Apple Watch SE 2nd Generation includes GPS, GNSS, Galileo, and QZSS positioning support for compatible location-based functions and workouts. If workout routes, location information, distance tracking, or navigation-related functions are inaccurate or unavailable, iCare Kenya can assess the device's location-related functionality. Visit iCare Kenya for Apple Watch SE 2nd Generation GPS and location diagnostics.
50min
KES 4,000
incl. parts & labour
Charging Repair
If your Apple Watch SE 2nd Generation does not charge, charges intermittently, charges unusually slowly, or stops charging before reaching a normal level, the problem may involve the charging system, accessories, battery, or internal hardware. iCare technicians can perform diagnostics to identify the source of the charging problem instead of replacing components unnecessarily. Bring your Apple Watch SE 2nd Generation to iCare Kenya for professional charging diagnostics and repair.
30min
KES 6,000
incl. parts & labour
Heart Rate Sensor Diagnostics
The Apple Watch SE 2nd Generation includes a second-generation optical heart sensor used by supported health and fitness functions. If heart-rate readings appear unavailable, inconsistent, or fail to function as expected, iCare Kenya can inspect the device and perform technical diagnostics on the relevant sensor system. Come to iCare Kenya for Apple Watch SE 2nd Generation heart-rate sensor diagnostics and technical support.
1h
KES 5,000
incl. parts & labour
No-Power Repair
An Apple Watch that refuses to switch on can have several possible causes, including a depleted or degraded battery, charging failure, software problems, or internal hardware faults. iCare Kenya can perform diagnostic checks to determine why your Apple Watch SE 2nd Generation is not powering on and establish the appropriate service route. If your Apple Watch SE 2nd Generation will not turn on, visit iCare Kenya for professional no-power diagnostics and repair assessment.
1h 30m
KES 10,000
incl. parts & labour
Performance and Battery Drain Troubleshooting
Slow responses, application crashes, freezing, delayed notifications, or unusual system behaviour can affect the overall experience of your Apple Watch. iCare Kenya can perform diagnostic checks to determine whether performance problems are related to software, storage, battery condition, connectivity, or another device issue. Bring your Apple Watch SE 2nd Generation to iCare Kenya for professional performance diagnostics and troubleshooting.
50min
KES 3,500
incl. parts & labour
Touchscreen Repair
Problems such as missed touches, unresponsive areas, accidental touches, or inconsistent touch response can affect normal operation of your Apple Watch. iCare Kenya can inspect the display and touchscreen system to determine whether the problem is caused by physical damage, display hardware, software, or another underlying fault. Bring your Apple Watch SE 2nd Generation to iCare Kenya for touchscreen diagnostics and professional repair.
50min
KES 12,000
incl. parts & labour
Digital Crown Repair
The Digital Crown is used for scrolling, navigation, volume control, and other watch functions. If the Crown becomes difficult to rotate, stops responding correctly, produces abnormal feedback, or does not register input, professional inspection may be required. iCare Kenya can assess Digital Crown-related problems and determine the appropriate repair or service option. Come to iCare Kenya for Apple Watch SE 2nd Generation Digital Crown diagnostics and repair.
40min
KES 9,000
incl. parts & labour
Side Button Repair
A faulty side button can make it difficult to access essential functions, switch between screens, or perform normal watch operations. iCare Kenya can diagnose problems involving a side button that feels stuck, does not respond, responds intermittently, or has been damaged following an impact. Bring your Apple Watch SE 2nd Generation to iCare Kenya for professional side-button diagnostics and service.
30min
KES 7,000
incl. parts & labour
Speaker Repair
The speaker is used for alerts, calls, Siri, notifications, and other audio functions. If the speaker becomes unusually quiet, distorted, muffled, or stops producing sound, the issue may require professional inspection. iCare Kenya can assess speaker performance and determine whether the problem is related to hardware, contamination, software, or another internal fault. Visit iCare Kenya for Apple Watch SE 2nd Generation speaker diagnostics and repair.
50min
KES 11,000
incl. parts & labour
Water and Liquid Damage Assessment
The Apple Watch SE 2nd Generation is water resistant up to 50 metres, but water resistance does not mean the device is permanently waterproof, particularly after physical damage, wear, or previous repairs. If the watch has been exposed to water or another liquid and begins behaving abnormally, iCare Kenya can perform a professional assessment to identify possible liquid-related damage. If your Apple Watch SE 2nd Generation has suffered liquid exposure, bring it to iCare Kenya for professional inspection and diagnostics.
1h
KES 8,500
incl. parts & labour
Battery Drain Diagnostics
A watch that loses battery unusually quickly may have a battery-health issue, software problem, connectivity activity, background processes, or another hardware-related fault. iCare Kenya can assess abnormal battery consumption and help determine whether battery service or further diagnostics are appropriate. Come to iCare Kenya for Apple Watch SE 2nd Generation battery-drain diagnostics and professional service.
30min
KES 5,000
incl. parts & labour
Apple Watch SE (3rd gen) — Services
15 services available
Boot Loop and Startup Repair
If the Apple Watch repeatedly displays the Apple logo, restarts unexpectedly, freezes during startup or fails to complete the boot process, the problem may require deeper software or hardware diagnostics. iCare Kenya can assess recurring startup and restart problems and determine the appropriate repair path. Come to iCare Kenya for Apple Watch SE 3rd Generation boot-loop, freezing and unexpected restart diagnostics.
1h
KES 4,500
incl. parts & labour
Screen Replacement
A cracked, broken, flickering, damaged or unresponsive display can make your Apple Watch SE 3rd Generation difficult to use. The SE 3 features an Always-On Retina LTPO OLED display with Ion-X front glass, so damage to the display assembly can affect touch response, brightness, visibility and normal interaction with the watch. iCare Kenya can assess the extent of display damage and determine the appropriate repair solution based on the condition of the device. Bring your Apple Watch SE 3rd Generation to iCare Kenya for professional screen diagnostics and screen replacement service.
1h 30m
KES 8,000
incl. parts & labour
Battery Replacement
Battery performance naturally decreases as an Apple Watch is used over time. Symptoms such as rapid battery drain, unexpected shutdowns, reduced usage time or difficulty maintaining a charge may indicate that the battery requires service. The Apple Watch SE 3 has a built-in rechargeable lithium-ion battery and supports fast charging. iCare Kenya can assess battery performance and determine whether battery service or further diagnostics are required. Come to iCare Kenya for professional Apple Watch SE 3rd Generation battery diagnostics and battery replacement service.
1h
KES 6,000
incl. parts & labour
Water and Liquid Damage Assessment
The Apple Watch SE 3 is rated for water resistance up to 50 metres, but water resistance can be affected by physical damage, wear and other factors. If your watch has been exposed to water or another liquid and subsequently develops charging, display, speaker, sensor or power problems, professional assessment is recommended. iCare Kenya can inspect the device and determine whether liquid exposure may have affected its operation. If your Apple Watch SE 3rd Generation has suffered liquid exposure, bring it to iCare Kenya for professional inspection and diagnostics.
1h 30m
KES 6,000
incl. parts & labour
Heart Rate Sensor Troubleshooting
The SE 3 includes a second-generation optical heart sensor that supports several Apple Watch health and fitness functions. If heart-rate readings are unavailable, inconsistent or not behaving as expected, iCare Kenya can perform technical diagnostics on the relevant sensor system. Visit iCare Kenya for Apple Watch SE 3rd Generation heart-rate sensor diagnostics and technical support.
45min
KES 3,500
incl. parts & labour
Charging Repair
If your Apple Watch SE 3rd Generation does not charge, charges intermittently, charges unusually slowly or stops charging unexpectedly, the problem should be properly diagnosed before replacing components. Charging problems can involve the battery, charging system, software or internal hardware. iCare Kenya can assess the watch and charging behaviour to identify the likely source of the problem. Bring your Apple Watch SE 3rd Generation to iCare Kenya for professional charging diagnostics and repair.
45min
KES 4,000
incl. parts & labour
No-Power Repair
An Apple Watch that refuses to turn on may have a depleted or failed battery, charging problem, software issue or internal hardware fault. iCare Kenya can perform professional diagnostics to determine why your Apple Watch SE 3rd Generation is not powering on and establish the appropriate service route. If your Apple Watch SE 3rd Generation will not turn on, visit iCare Kenya for professional no-power diagnostics and repair assessment.
50min
KES 5,000
incl. parts & labour
Temperature Sensor Diagnostics
Unlike earlier SE models, the Apple Watch SE 3 includes a temperature sensor. Problems with temperature-related readings or supported features that depend on this sensor may require technical assessment. iCare Kenya can investigate sensor-related issues and determine whether the problem appears to be hardware, software or configuration related. Bring your Apple Watch SE 3rd Generation to iCare Kenya for professional temperature-sensor diagnostics.
1h
KES 5,000
incl. parts & labour
Performance and Battery Drain Troubleshooting
Powered by Apple's S10 chip, the SE 3 is designed to provide fast performance and responsive operation. If your watch becomes unusually slow, freezes, crashes, restarts or experiences delayed responses, iCare Kenya can perform professional diagnostics to determine whether the issue is software, battery-related or hardware-related. Bring your Apple Watch SE 3rd Generation to iCare Kenya for professional performance diagnostics and troubleshooting.
50min
KES 4,000
incl. parts & labour
Touchscreen Repair
Touchscreen problems can include areas of the display that do not respond, delayed touch input, accidental touches or completely unresponsive touch controls. Because the touchscreen is central to operating the Apple Watch, these problems can significantly affect everyday use. iCare Kenya can assess the display and touch system to determine whether the issue is related to physical damage, the display assembly or software. Come to iCare Kenya for Apple Watch SE 3rd Generation touchscreen diagnostics and professional repair.
1h 15m
KES 7,500
incl. parts & labour
Digital Crown Repair
The Digital Crown provides an important method of navigating and controlling the Apple Watch. If the Crown becomes difficult to rotate, stops registering input, feels damaged or behaves inconsistently, professional assessment may be required. iCare Kenya can inspect Digital Crown-related problems and determine the appropriate service option. Bring your Apple Watch SE 3rd Generation to iCare Kenya for Digital Crown diagnostics and repair service.
30min
KES 3,000
incl. parts & labour
Side Button Repair
The side button is used for several important Apple Watch functions. A button that is stuck, physically damaged, intermittently responsive or completely unresponsive can interfere with normal operation. iCare Kenya can inspect the button and surrounding hardware to determine the cause of the problem. Visit iCare Kenya for professional Apple Watch SE 3rd Generation side-button diagnostics and repair.
30min
KES 3,500
incl. parts & labour
Speaker Repair
The built-in speaker supports calls, alerts, Siri, notifications and other audio functions. If the speaker becomes quiet, distorted, muffled or stops producing sound, the watch may require technical assessment. iCare Kenya can diagnose speaker-related problems and determine whether the issue is related to hardware, software or another internal condition. Bring your Apple Watch SE 3rd Generation to iCare Kenya for professional speaker diagnostics and repair.
1h
KES 5,000
incl. parts & labour
GPS and Location Troubleshooting
The Apple Watch SE 3 includes GPS and support for GLONASS, Galileo, QZSS and BeiDou positioning systems. Problems with location accuracy, workout routes, distance tracking or location-based functions can therefore require technical investigation. iCare Kenya can assess GPS and related location functionality to determine whether the problem is software, configuration or hardware related. Come to iCare Kenya for Apple Watch SE 3rd Generation GPS and location diagnostics.
50min
KES 4,000
incl. parts & labour
Cellular Connectivity Support
GPS + Cellular versions of the Apple Watch SE 3 support cellular connectivity, including supported 5G RedCap and LTE networks. If cellular service is not activating, repeatedly disconnects or fails to function correctly, iCare Kenya can assess the device and help identify whether the problem involves configuration, network support or the watch itself. Bring your Apple Watch SE 3rd Generation GPS + Cellular model to iCare Kenya for professional cellular connectivity diagnostics and support.
40min
KES 3,000
incl. parts & labour
Apple Watch Series 1 — Services
10 services available
Screen Replacement
The Apple Watch Series 1 may be an older model, but many units are still useful for notifications, activity tracking, calls, and everyday wear. If the screen becomes cracked, develops black spots, flickers, shows lines, loses brightness, or stops responding to touch, professional inspection is recommended. At iCare Kenya, technicians can assess the display assembly and determine whether the watch requires a screen replacement or another display-related repair. If your Apple Watch Series 1 screen is cracked, damaged, or not displaying correctly, bring it to iCare Kenya for professional screen diagnostics and replacement.
1h
KES 8,000
incl. parts & labour
Battery Replacement
Battery performance on an older Apple Watch can deteriorate significantly over time because of age, charging cycles, heat exposure, and long-term use. Common symptoms include rapid battery drain, unexpected shutdowns, reduced runtime, slow charging, or the watch failing to last through the day. Bring your Apple Watch Series 1 to iCare Kenya for professional battery-health testing and battery replacement if the battery is no longer performing properly.
45min
KES 6,000
incl. parts & labour
Charging Repair
If your Apple Watch Series 1 does not charge, charges only intermittently, disconnects repeatedly from the charger, or charges unusually slowly, the problem may involve the magnetic charging accessory, rear charging area, battery, software, or internal charging circuitry. Bring your Apple Watch Series 1 together with its charger to iCare Kenya for professional charging diagnostics and repair.
30min
KES 4,000
incl. parts & labour
Touchscreen Repair
If your Apple Watch displays an image but does not respond correctly to touch, the touchscreen system may be damaged. Common symptoms include delayed response, ghost touches, dead areas, or difficulty swiping and selecting functions. Physical impact, screen damage, moisture exposure, or internal connection problems may be responsible. Bring your Apple Watch Series 1 to iCare Kenya for professional touchscreen diagnostics and repair.
50min
KES 7,000
incl. parts & labour
Digital Crown Repair
The Digital Crown is one of the main controls on the Apple Watch and is used for scrolling, navigation, app control, and returning to the watch face. If the crown becomes stiff, stops rotating smoothly, fails to register presses, or behaves unpredictably, dirt, wear, impact damage, or internal mechanical problems may be the cause. Visit iCare Kenya for Apple Watch Series 1 Digital Crown cleaning, diagnostics, and professional repair.
40min
KES 5,000
incl. parts & labour
Side Button Repair
The side button is used to access important watch functions and controls. If the button becomes stuck, stops responding, or works only intermittently, the internal button mechanism or flex connection may be damaged. Bring your Apple Watch Series 1 to iCare Kenya for professional side-button diagnostics and repair.
35min
KES 4,500
incl. parts & labour
Speaker Repair
The speaker is used for alerts, calls, Siri, notifications, and other audio functions. If your Apple Watch Series 1 produces low volume, distorted sound, crackling, or no audio at all, the speaker may be blocked, damaged, or affected by moisture or internal hardware issues. Bring your Apple Watch Series 1 to iCare Kenya for professional speaker diagnostics and repair.
30min
KES 5,500
incl. parts & labour
Wi-Fi Troubleshooting
If your Apple Watch Series 1 has difficulty connecting to supported Wi-Fi networks, frequently disconnects, or fails to maintain connectivity, the issue may involve software configuration, wireless hardware, or internal antenna problems. Visit iCare Kenya for Apple Watch Series 1 Wi-Fi diagnostics and professional troubleshooting.
25min
KES 3,000
incl. parts & labour
Bluetooth and iPhone Pairing Repair
The Apple Watch Series 1 depends heavily on pairing with an iPhone for notifications, syncing, calls, and other features. If the watch refuses to pair, disconnects repeatedly, or fails to sync information properly, the problem may involve Bluetooth, watchOS, iPhone settings, or wireless hardware. Bring your Apple Watch Series 1 together with your iPhone to iCare Kenya for professional Bluetooth, pairing, and synchronisation troubleshooting.
30min
KES 3,500
incl. parts & labour
watchOS Software Repair
Software issues can cause freezing, failed updates, slow performance, pairing problems, app crashes, or repeated restarts. iCare Kenya can assist with watchOS troubleshooting, configuration, resets, updates where supported, and general software-related support. If your Apple Watch Series 1 is freezing, crashing, or experiencing watchOS problems, bring it to iCare Kenya for professional software diagnostics and troubleshooting.
50min
KES 2,500
incl. parts & labour
Apple Watch Series 10 — Services
15 services available
Boot Loop and Startup Repair
If your Series 10 repeatedly displays the Apple logo, restarts during startup, freezes while booting, or fails to start normally, the issue may involve watchOS, the battery, power management, or another internal component. Repeatedly attempting to force the watch to restart without identifying the cause can leave the underlying problem unresolved. Bring your Apple Watch Series 10 to iCare Kenya for professional startup, boot-loop, and system diagnostics.
1h
KES 4,500
incl. parts & labour
Screen Replacement
The Apple Watch Series 10 features an edge-to-edge Always-On Retina LTPO3 OLED display with brightness of up to 2,000 nits. A fall, impact, pressure, or other accident can result in cracked glass, damaged display pixels, flickering, lines across the screen, black areas, reduced brightness, or an unresponsive display. Because the screen is responsible for almost every interaction with the watch, even minor damage can make the device difficult to use. If your Apple Watch Series 10 screen is cracked, damaged, flickering, or not responding correctly, bring it to iCare Kenya for professional screen diagnostics and repair or replacement assessment.
1h
KES 12,000
incl. parts & labour
Water and Liquid Damage Assessment
Apple Watch Series 10 has water-resistance features, but water resistance is not permanent and can be affected by physical damage, age, or other factors. Liquid exposure can result in charging problems, display faults, speaker issues, microphone problems, sensor failures, or complete loss of power. If your Apple Watch Series 10 has been exposed to water or another liquid and is behaving abnormally, bring it to iCare Kenya for professional liquid-damage inspection and repair assessment.
45min
KES 3,000
incl. parts & labour
Battery Replacement
The built-in rechargeable lithium-ion battery in the Apple Watch Series 10 can lose capacity over time. If your watch no longer lasts through your normal day, loses charge unusually quickly, switches off unexpectedly, or requires significantly more frequent charging, the battery may need professional assessment. iCare Kenya provides battery service and diagnostics to determine whether battery replacement is appropriate. Bring your Apple Watch Series 10 to iCare Kenya for professional battery-health diagnostics and battery service.
45min
KES 8,000
incl. parts & labour
Heart Rate Sensor Troubleshooting
The Series 10 contains a third-generation optical heart sensor and an electrical heart sensor used for supported heart-related features. If heart-rate measurements become inconsistent, stop recording, or appear unusually inaccurate, the watch may require technical assessment. Problems can involve sensor contact, contamination, software, settings, or hardware. Bring your Apple Watch Series 10 to iCare Kenya for professional heart-rate sensor diagnostics and troubleshooting.
50min
KES 4,000
incl. parts & labour
Charging Repair
Charging problems can prevent your Apple Watch Series 10 from being usable even when the battery itself is not the primary problem. Your watch may fail to recognise the magnetic charger, charge intermittently, stop charging before reaching a full charge, or show no charging response at all. The problem may involve the charger, charging connection, battery, software, or internal hardware. Bring your Apple Watch Series 10 and its charging accessories to iCare Kenya for professional charging diagnostics and repair assessment.
30min
KES 6,000
incl. parts & labour
ECG Troubleshooting
The Apple Watch Series 10 includes an electrical heart sensor that supports the ECG app in supported regions and configurations. If the watch repeatedly fails to take an ECG reading or the ECG feature is not functioning as expected, the issue may involve sensor contact, settings, watchOS, or hardware. Visit iCare Kenya for professional Apple Watch Series 10 ECG feature diagnostics and troubleshooting.
1h 10m
KES 5,000
incl. parts & labour
No-Power Repair
If your Apple Watch Series 10 will not turn on, remains on a black screen, repeatedly shuts down, or only starts after being connected to a charger, it requires proper diagnosis before any repair is attempted. Possible causes can include battery failure, charging problems, power-management faults, software problems, or internal hardware damage. Bring your Apple Watch Series 10 to iCare Kenya for professional no-power diagnostics and repair assessment.
1h 30m
KES 10,000
incl. parts & labour
Performance and Battery Drain Troubleshooting
If your Series 10 has become unusually slow, applications take longer to open, the watch restarts unexpectedly, becomes warmer than usual, or loses battery much faster than it previously did, professional diagnostics can help identify the cause. Battery condition, software, background activity, connectivity, or hardware can all contribute to unusual performance. Bring your Apple Watch Series 10 to iCare Kenya for professional performance and battery-drain diagnostics.
1h
KES 3,500
incl. parts & labour
Touchscreen Repair
Touch problems can make it difficult or impossible to navigate watchOS, respond to notifications, open applications, start workouts, or change settings. Symptoms may include delayed touch response, areas of the screen that do not respond, accidental touches, or complete loss of touch functionality. Bring your Apple Watch Series 10 to iCare Kenya for professional touchscreen and display diagnostics and repair assessment.
1h
KES 9,500
incl. parts & labour
Digital Crown Repair
The Digital Crown is an important physical control on the Series 10, allowing users to scroll, navigate, zoom, and interact with watchOS. If the Crown becomes difficult to rotate, does not register clicks, feels loose, or responds intermittently, it may require professional inspection. Physical impact, contamination, or internal component damage can affect its operation. Visit iCare Kenya for Apple Watch Series 10 Digital Crown diagnostics and repair assessment.
40min
KES 7,000
incl. parts & labour
Side Button Repair
The side button provides access to important watch controls and functions. If it becomes stuck, loose, difficult to press, or stops responding consistently, the button mechanism may have been affected by impact, wear, contamination, or internal damage. Bring your Apple Watch Series 10 to iCare Kenya for professional side-button diagnostics and repair assessment.
30min
KES 5,000
incl. parts & labour
Speaker Repair
The Series 10 has a built-in speaker used for calls, alerts, notifications, Siri, and audio playback. If sound becomes distorted, unusually quiet, muffled, intermittent, or completely unavailable, the speaker or related hardware may require inspection. Liquid exposure, physical damage, debris, or an internal hardware fault can affect audio performance. Bring your Apple Watch Series 10 to iCare Kenya for professional speaker diagnostics and repair assessment.
50min
KES 8,500
incl. parts & labour
GPS and Location Troubleshooting
Apple Watch Series 10 includes GPS and other positioning systems that support outdoor workouts, walking, running, cycling, navigation, and location-based functions. GPS problems can appear as inaccurate routes, delayed location detection, incorrect distances, or inconsistent tracking. These issues may be related to software, calibration, connectivity, environmental conditions, or internal hardware. Bring your Apple Watch Series 10 to iCare Kenya for professional GPS and location diagnostics and troubleshooting.
40min
KES 7,500
incl. parts & labour
watchOS Software Troubleshooting
Software problems can affect almost every part of the Apple Watch experience. Your Series 10 may freeze, restart unexpectedly, fail to install an update, experience application crashes, show abnormal battery consumption, or develop pairing and synchronisation problems. iCare Kenya provides professional software troubleshooting and diagnostics as part of its Apple repair services. Bring your Apple Watch Series 10 to iCare Kenya for professional watchOS diagnostics and software troubleshooting.
50min
KES 6,000
incl. parts & labour
Apple Watch Series 11 — Services
15 services available
Screen Replacement
The Apple Watch Series 11 features an Always-On Retina display with wide-angle OLED technology and brightness of up to 2,000 nits. The aluminium models use Ion-X front glass, while titanium models use sapphire crystal. Accidental drops, impacts, pressure, or other physical damage can result in cracked glass, display lines, flickering, black spots, reduced brightness, or an unresponsive screen. If your Apple Watch Series 11 has a cracked, damaged, flickering, or unresponsive display, bring it to iCare Kenya for professional screen diagnostics and repair or replacement assessment.
1h
KES 8,000
incl. parts & labour
Boot Loop and Startup Repair
If your Series 11 repeatedly displays the Apple logo, restarts during startup, freezes while booting, or cannot complete the startup process, professional diagnosis is required. The cause may involve watchOS, battery condition, power management, or internal hardware. Bring your Apple Watch Series 11 to iCare Kenya for professional startup, boot-loop, and system diagnostics.
1h
KES 8,000
incl. parts & labour
Water and Liquid Damage Assessment
The Apple Watch Series 11 is designed with water-resistance capabilities, but water resistance is not permanent and can be affected by physical damage, ageing, or other factors. Liquid exposure can result in display problems, charging faults, speaker or microphone issues, sensor problems, or complete loss of power. If your Apple Watch Series 11 has been exposed to water or another liquid and begins behaving abnormally, bring it to iCare Kenya for professional liquid-damage inspection and repair assessment.
30min
KES 5,000
incl. parts & labour
Battery Replacement
The Series 11 uses a built-in rechargeable lithium-ion battery and is designed to provide up to 24 hours of normal use under Apple's testing conditions. Battery performance naturally changes over time, and an ageing or damaged battery can cause rapid battery drain, unexpected shutdowns, reduced operating time, or the need to charge the watch much more frequently. Bring your Apple Watch Series 11 to iCare Kenya for professional battery-health diagnostics and battery service when your battery is no longer providing reliable performance.
45min
KES 6,000
incl. parts & labour
Heart Rate Sensor Troubleshooting
The Series 11 contains a third-generation optical heart sensor and an electrical heart sensor used for supported health functions. If heart-rate tracking stops working, becomes inconsistent, or fails to record properly, the watch may require technical assessment. Sensor contact, contamination, software, settings, or hardware can all contribute to problems. Bring your Apple Watch Series 11 to iCare Kenya for professional heart-rate sensor diagnostics and troubleshooting.
45min
KES 4,000
incl. parts & labour
Charging Repair
If your Apple Watch Series 11 does not charge, charges intermittently, repeatedly disconnects from the charger, or does not recognise the charging connection, the problem needs to be properly diagnosed before replacing the battery. Charging faults can involve the charging accessory, battery, software, or internal charging hardware. Bring your Apple Watch Series 11 and its charging accessories to iCare Kenya for professional charging diagnostics and repair assessment.
30min
KES 5,000
incl. parts & labour
ECG Troubleshooting
The Series 11 includes an electrical heart sensor supporting ECG functionality in supported regions and configurations. If an ECG reading repeatedly fails or the ECG feature does not operate as expected, the issue may involve sensor contact, software, settings, or hardware. Visit iCare Kenya for professional Apple Watch Series 11 ECG feature diagnostics and troubleshooting.
50min
KES 6,000
incl. parts & labour
No-Power Repair
A Series 11 that will not switch on, remains completely black, shuts down unexpectedly, or only starts after being connected to a charger requires professional diagnostics. The underlying cause could involve the battery, charging system, power management, software, or another internal component. If your Apple Watch Series 11 is not powering on, bring it to iCare Kenya for professional no-power diagnostics and repair assessment.
50min
KES 7,000
incl. parts & labour
Performance and Battery Drain Troubleshooting
If your Series 11 becomes unusually slow, applications take longer to open, the watch restarts unexpectedly, or battery consumption suddenly increases, there may be an underlying software, battery, connectivity, or hardware issue. Professional diagnostics can help determine the cause rather than replacing parts unnecessarily. Bring your Apple Watch Series 11 to iCare Kenya for professional performance and battery-drain diagnostics.
40min
KES 4,500
incl. parts & labour
Touchscreen Repair
The touchscreen is central to using the Apple Watch, from opening applications and responding to notifications to starting workouts and changing settings. Touch problems can appear as delayed response, areas of the display that do not respond, accidental touches, or complete loss of touch functionality. Bring your Apple Watch Series 11 to iCare Kenya for professional touchscreen and display diagnostics and repair assessment.
40min
KES 7,500
incl. parts & labour
Digital Crown Repair
The Digital Crown provides physical control for scrolling, navigation, zooming, and other watchOS functions. If your Crown becomes stiff, difficult to rotate, fails to register clicks, or responds inconsistently, it may require professional inspection. Physical impact, contamination, or internal component damage can affect the Crown. Visit iCare Kenya for Apple Watch Series 11 Digital Crown diagnostics and repair assessment.
35min
KES 4,000
incl. parts & labour
Side Button Repair
The side button provides access to important Apple Watch controls. If it becomes stuck, loose, difficult to press, or stops responding correctly, the button mechanism may have suffered physical or internal damage. Bring your Apple Watch Series 11 to iCare Kenya for professional side-button diagnostics and repair assessment.
25min
KES 3,000
incl. parts & labour
Speaker Repair
The Series 11 includes a built-in speaker for calls, alerts, notifications, Siri, and audio functions. If the speaker becomes unusually quiet, distorted, muffled, intermittent, or stops producing sound, the problem may involve the speaker assembly, contamination, liquid exposure, or internal hardware. Bring your Apple Watch Series 11 to iCare Kenya for professional speaker diagnostics and repair assessment.
30min
KES 4,500
incl. parts & labour
GPS and Location Troubleshooting
GPS and positioning functions are important for running, cycling, walking, workouts, navigation, and location-based features. If your Series 11 records inaccurate routes, takes unusually long to establish a location, or records incorrect distances, the problem may involve software, calibration, connectivity, environmental conditions, or internal hardware. Bring your Apple Watch Series 11 to iCare Kenya for professional GPS and location diagnostics and troubleshooting.
40min
KES 3,500
incl. parts & labour
watchOS Software Troubleshooting
Software problems can affect many areas of your Apple Watch. Your Series 11 may freeze, restart unexpectedly, fail during an update, experience application crashes, consume battery unusually quickly, or develop pairing and synchronisation problems. iCare Kenya provides professional diagnostics and software troubleshooting as part of its Apple repair services. Bring your Apple Watch Series 11 to iCare Kenya for professional watchOS diagnostics and software troubleshooting.
30min
KES 2,500
incl. parts & labour
Apple Watch Series 12 — Services
15 services available
Boot Loop and Startup Repair
If the Series 12 repeatedly displays the Apple logo, restarts during startup, freezes while booting, or fails to complete the startup process, it may have a software, battery, power-management, or internal hardware problem. A proper diagnostic assessment can help identify the source of the failure. Bring your Apple Watch Series 12 to iCare Kenya for professional startup, boot-loop, and system diagnostics.
1h
KES 5,000
incl. parts & labour
Screen Replacement
The Apple Watch Series 12 features an Always-On Retina wide-angle OLED display with brightness of up to 2,000 nits. The watch is available in aluminium, titanium, and ceramic case options, with display protection varying by model. Accidental drops, impacts, pressure, or other physical damage can cause cracked glass, display lines, black spots, flickering, brightness problems, or a completely unresponsive screen. If your Apple Watch Series 12 screen is cracked, damaged, flickering, or not responding properly, bring it to iCare Kenya for professional screen diagnostics and repair or replacement assessment.
1h
KES 12,000
incl. parts & labour
Water and Liquid Damage Assessment
Apple Watch Series 12 is water resistant to 50 metres and supports swimming and snorkelling, but water resistance is not permanent and can be affected by physical damage, ageing, or other factors. Liquid-related problems may appear as charging failures, display issues, speaker problems, microphone problems, sensor faults, or loss of power. If your Apple Watch Series 12 has been exposed to water or another liquid and begins behaving abnormally, bring it to iCare Kenya for professional liquid-damage inspection and repair assessment.
45min
KES 3,000
incl. parts & labour
Battery Replacement
The Apple Watch Series 12 uses a built-in rechargeable battery designed to provide reliable daily operation. As the battery ages, its capacity can decrease, resulting in rapid battery drain, unexpected shutdowns, reduced operating time, or the need to charge the watch more frequently. Battery problems can also sometimes be caused by software or another hardware fault, which is why professional diagnostics are important before replacing the battery. Bring your Apple Watch Series 12 to iCare Kenya for professional battery-health diagnostics and battery service.
45min
KES 8,000
incl. parts & labour
Heart Rate Sensor Troubleshooting
The Series 12 introduces an updated Health Sensing System with more frequent heart-rate and heart-rate-variability measurements. Apple describes a new optical heart-rate sensor capable of high-frequency heart-rate tracking every five seconds. If your watch stops recording heart-rate information correctly or produces unexpected gaps in readings, the device may require professional technical assessment. Bring your Apple Watch Series 12 to iCare Kenya for professional heart-rate sensor diagnostics and troubleshooting.
30min
KES 4,000
incl. parts & labour
Charging Repair
A Series 12 that does not charge, charges intermittently, disconnects repeatedly from its charger, or fails to recognise the magnetic charging connection may have a problem with the charging system, battery, accessories, software, or internal hardware. Continuing to use an unreliable charging setup can make it difficult to determine whether the battery itself is actually defective. Bring your Apple Watch Series 12 and charging accessories to iCare Kenya for professional charging diagnostics and repair assessment.
30min
KES 5,000
incl. parts & labour
ECG Troubleshooting
Apple Watch Series 12 supports the ECG app in supported regions and configurations through its electrical heart sensor. If ECG readings repeatedly fail, the feature becomes unavailable, or the watch cannot complete a reading correctly, the problem may involve sensor contact, software, settings, or hardware. Visit iCare Kenya for professional Apple Watch Series 12 ECG diagnostics and troubleshooting.
40min
KES 4,500
incl. parts & labour
No-Power Repair
If your Apple Watch Series 12 will not turn on, remains on a black screen, shuts down unexpectedly, or only shows signs of life when connected to a charger, professional diagnostics are required. The underlying problem could involve the battery, charging system, power-management components, software, or another internal hardware fault. If your Apple Watch Series 12 is not powering on, bring it to iCare Kenya for professional no-power diagnostics and repair assessment.
50min
KES 10,000
incl. parts & labour
Performance and Battery Drain Troubleshooting
If your Series 12 becomes unusually slow, applications take longer to respond, the watch restarts unexpectedly, or battery consumption suddenly increases, the cause may be software, battery condition, connectivity, background processes, or hardware. Professional diagnostics can identify the underlying problem before unnecessary parts are replaced. Bring your Apple Watch Series 12 to iCare Kenya for professional performance and battery-drain diagnostics.
50min
KES 3,500
incl. parts & labour
Touchscreen Repair
Touchscreen problems can make it difficult to access applications, respond to notifications, change settings, start workouts, or use other watchOS functions. Common symptoms include delayed touch response, dead areas of the display, inaccurate touch registration, ghost touches, or complete loss of touch functionality. Bring your Apple Watch Series 12 to iCare Kenya for professional touchscreen and display diagnostics and repair assessment.
50min
KES 9,000
incl. parts & labour
Digital Crown Repair
The Digital Crown remains an important physical control for navigating watchOS, scrolling through information, zooming, and accessing different functions. If the Crown becomes stiff, difficult to rotate, fails to register clicks, or responds inconsistently, the mechanism may have been affected by physical impact, contamination, wear, or internal damage. Bring your Apple Watch Series 12 to iCare Kenya for professional Digital Crown diagnostics and repair assessment.
40min
KES 6,000
incl. parts & labour
Side Button Repair
The side button provides access to important Apple Watch functions and controls. If the button becomes stuck, loose, difficult to press, or intermittently stops responding, it may require professional inspection. Physical impact or internal component damage can affect the button mechanism. Visit iCare Kenya for Apple Watch Series 12 side-button diagnostics and repair assessment.
30min
KES 5,000
incl. parts & labour
Speaker Repair
The Series 12 includes a speaker used for calls, alerts, notifications, Siri, and other supported audio functions. If sound becomes distorted, muffled, unusually quiet, intermittent, or disappears completely, the speaker system may require inspection. Liquid exposure, debris, physical damage, or an internal component fault can affect audio performance. Bring your Apple Watch Series 12 to iCare Kenya for professional speaker diagnostics and repair assessment.
45min
KES 7,000
incl. parts & labour
GPS and Location Troubleshooting
Apple Watch Series 12 includes Precision L1 GPS for supported location and workout functions. GPS problems can appear as inaccurate routes, incorrect distances, delayed positioning, or inconsistent location information during outdoor activities. The cause can involve software, calibration, connectivity, environmental conditions, or hardware. Bring your Apple Watch Series 12 to iCare Kenya for professional GPS and location diagnostics and troubleshooting.
50min
KES 8,000
incl. parts & labour
watchOS Software Troubleshooting
Software issues can cause freezing, unexpected restarts, failed updates, application problems, abnormal battery consumption, connectivity problems, or other unusual behaviour. Since software problems can sometimes look like hardware faults, professional diagnostics can help determine the actual cause before unnecessary hardware service is performed. Bring your Apple Watch Series 12 to iCare Kenya for professional watchOS diagnostics and software troubleshooting. iCare specifically lists software troubleshooting among its Apple repair services.
40min
KES 6,000
incl. parts & labour
Apple Watch Series 2 — Services
15 services available
Boot Loop and Startup Repair
If your Apple Watch becomes stuck on the Apple logo, repeatedly restarts, or fails to complete startup, the issue may involve watchOS, battery health, internal storage, power management, or another internal hardware problem. Bring your Apple Watch Series 2 to iCare Kenya for professional startup diagnostics and boot-loop repair.
1h
KES 4,500
incl. parts & labour
Screen Replacement
The Apple Watch Series 2 may be an older generation, but many units are still useful for notifications, fitness tracking, calls, and everyday wear. If the screen becomes cracked, develops black spots, flickers, shows lines, loses brightness, or stops responding to touch, professional inspection is recommended. At iCare Kenya, technicians can assess the display assembly and determine whether the watch requires a screen replacement or another display-related repair. If your Apple Watch Series 2 screen is cracked, damaged, or not displaying correctly, bring it to iCare Kenya for professional screen diagnostics and replacement.
2h
KES 8,000
incl. parts & labour
Water and Liquid Damage Assessment
The Apple Watch Series 2 was designed with improved water resistance compared with earlier models, but age, worn seals, casing damage, or previous repairs can reduce that protection. If the watch develops display, charging, speaker, microphone, or power problems after water exposure, professional inspection is recommended. Bring your water-exposed Apple Watch Series 2 to iCare Kenya for professional liquid-damage diagnostics and repair assessment.
30min
KES 3,000
incl. parts & labour
Battery Replacement
Battery performance on an older Apple Watch can decline significantly due to age, charging cycles, heat exposure, and long-term use. Common symptoms include rapid battery drain, unexpected shutdowns, reduced runtime, slow charging, or the watch failing to last through the day. Bring your Apple Watch Series 2 to iCare Kenya for professional battery-health testing and battery replacement if the battery is no longer performing properly.
1h 30m
KES 6,000
incl. parts & labour
Charging Repair
If your Apple Watch Series 2 does not charge, charges only intermittently, disconnects repeatedly from the charger, or charges unusually slowly, the problem may involve the magnetic charger, rear charging area, battery, software, or internal charging circuitry. Bring your Apple Watch Series 2 together with its charger to iCare Kenya for professional charging diagnostics and repair.
1h
KES 4,000
incl. parts & labour
Back Glass and Rear Sensor Repair
The rear section of the Apple Watch contains important charging and health-sensing components. If the rear glass becomes cracked, damaged, or separates from the casing, charging performance and sensor accuracy may be affected. Bring your Apple Watch Series 2 to iCare Kenya for professional rear-glass and sensor-system diagnostics and repair assessment.
45min
KES 5,000
incl. parts & labour
Heart Rate Sensor Troubleshooting
If the watch stops recording heart rate correctly, gives inconsistent readings, or fails to detect your wrist properly, the problem may involve the rear sensor assembly, watch settings, dirt, physical damage, or software. Visit iCare Kenya for Apple Watch Series 2 heart-rate sensor diagnostics and professional troubleshooting.
30min
KES 4,000
incl. parts & labour
Touchscreen Repair
If the display is visible but the touchscreen does not respond properly, the touch system may be damaged. Common symptoms include delayed response, ghost touches, dead areas, or difficulty swiping and selecting functions. Physical impact, screen damage, moisture exposure, or internal connection problems may be responsible. Bring your Apple Watch Series 2 to iCare Kenya for professional touchscreen diagnostics and repair.
2h
KES 7,000
incl. parts & labour
Performance and Battery Drain Troubleshooting
Older Apple Watch models can become slower over time because of battery wear, software limitations, storage constraints, or background processes. If apps take too long to open, the watch becomes unusually warm, or the battery drains rapidly, professional assessment can help identify the cause. Visit iCare Kenya for Apple Watch Series 2 performance diagnostics, battery-drain assessment, and optimisation.
1h
KES 3,500
incl. parts & labour
Digital Crown Repair
The Digital Crown is one of the main controls on the Apple Watch and is used for scrolling, navigation, app control, and returning to the watch face. If the crown becomes stiff, stops rotating smoothly, fails to register presses, or behaves unpredictably, dirt, wear, impact damage, or internal mechanical problems may be the cause. Visit iCare Kenya for Apple Watch Series 2 Digital Crown cleaning, diagnostics, and professional repair.
1h 15m
KES 5,000
incl. parts & labour
Side Button Repair
The side button is used to access important watch controls and functions. If the button becomes stuck, stops responding, or only works intermittently, the internal button mechanism or flex connection may be damaged. Bring your Apple Watch Series 2 to iCare Kenya for professional side-button diagnostics and repair.
45min
KES 3,000
incl. parts & labour
Speaker Repair
The speaker is used for calls, alerts, Siri, notifications, and other audio functions. If your Apple Watch Series 2 produces low volume, distorted sound, crackling, or no audio at all, the speaker may be blocked, damaged, or affected by moisture or internal hardware issues. Bring your Apple Watch Series 2 to iCare Kenya for professional speaker diagnostics and repair.
1h 30m
KES 5,500
incl. parts & labour
GPS and Location Troubleshooting
The Apple Watch Series 2 introduced built-in GPS, making it useful for running, walking, cycling, and route tracking without always depending on the paired iPhone. If GPS accuracy becomes poor, workout routes are recorded incorrectly, or location services behave inconsistently, the issue may involve software settings, antennas, or internal hardware. Bring your Apple Watch Series 2 to iCare Kenya for professional GPS and location diagnostics and troubleshooting.
1h
KES 3,500
incl. parts & labour
Bluetooth and iPhone Pairing Repair
The Apple Watch Series 2 depends heavily on its connection to an iPhone for notifications, syncing, calls, and other features. If the watch refuses to pair, disconnects repeatedly, or fails to sync properly, the issue may involve Bluetooth, watchOS, iPhone settings, or internal wireless hardware. Bring your Apple Watch Series 2 together with your iPhone to iCare Kenya for professional Bluetooth, pairing, and synchronisation troubleshooting.
1h
KES 4,500
incl. parts & labour
watchOS Software Repair
Software problems can cause freezing, failed updates, app crashes, pairing problems, slow performance, or repeated restarts. iCare Kenya can assist with watchOS troubleshooting, configuration, resets, updates where supported, and general software-related support. If your Apple Watch Series 2 is freezing, crashing, or experiencing watchOS problems, bring it to iCare Kenya for professional software diagnostics and troubleshooting.
1h 30m
KES 5,000
incl. parts & labour
Apple Watch Series 3 — Services
15 services available
Boot Loop and Startup Repair
If your Apple Watch becomes stuck on the Apple logo, repeatedly restarts, or fails to complete startup, the issue may involve watchOS, battery health, storage, power management, or another internal hardware problem. Bring your Apple Watch Series 3 to iCare Kenya for professional startup diagnostics and boot-loop repair.
1h
KES 4,500
incl. parts & labour
Screen Replacement
The Apple Watch Series 3 is still useful for notifications, calls, fitness tracking, workouts, and everyday wear, but accidental drops and impacts can damage the display. Common screen problems include cracked glass, black spots, flickering, vertical or horizontal lines, reduced brightness, touch failure, or a completely blank screen. At iCare Kenya, technicians can inspect the display assembly and determine whether the watch requires a screen replacement or another display-related repair. If your Apple Watch Series 3 screen is cracked, damaged, flickering, or not displaying correctly, bring it to iCare Kenya for professional screen diagnostics and replacement.
1h
KES 8,500
incl. parts & labour
Water and Liquid Damage Assessment
The Apple Watch Series 3 was designed with water resistance, but age, worn seals, casing damage, impact, or previous repairs can reduce that protection. If the watch develops display, charging, speaker, microphone, or power problems after water exposure, professional inspection is recommended. Bring your water-exposed Apple Watch Series 3 to iCare Kenya for professional liquid-damage diagnostics and repair assessment.
45min
KES 3,000
incl. parts & labour
Battery Replacement
Battery performance can decline significantly over time because of charging cycles, age, heat exposure, and years of regular use. Common signs include rapid battery drain, unexpected shutdowns, reduced runtime, slow charging, or the watch failing to last through the day. Bring your Apple Watch Series 3 to iCare Kenya for professional battery-health testing and battery replacement if the battery is no longer performing properly.
45min
KES 6,000
incl. parts & labour
Charging Repair
If your Apple Watch Series 3 does not charge, charges only intermittently, disconnects repeatedly from the magnetic charger, or charges unusually slowly, the problem may involve the charging accessory, rear charging area, battery, software, or internal charging circuitry. Bring your Apple Watch Series 3 together with its charger to iCare Kenya for professional charging diagnostics and repair.
30min
KES 4,000
incl. parts & labour
Back Glass and Rear Sensor Repair
The rear section of the watch contains important charging and health-sensing components. If the rear glass becomes cracked, damaged, or separates from the casing, charging performance and sensor accuracy may be affected. Bring your Apple Watch Series 3 to iCare Kenya for professional rear-glass and sensor-system diagnostics and repair assessment.
1h 30m
KES 6,000
incl. parts & labour
Heart Rate Sensor Troubleshooting
If the watch stops recording heart rate correctly, gives inconsistent readings, or fails to detect your wrist properly, the problem may involve the rear sensor assembly, watch fit, dirt, software settings, or physical damage. Visit iCare Kenya for Apple Watch Series 3 heart-rate sensor diagnostics and professional troubleshooting.
30min
KES 4,000
incl. parts & labour
Touchscreen Repair
If the display is visible but the touchscreen does not respond correctly, the touch system may be damaged. Common symptoms include delayed response, ghost touches, dead sections of the display, or difficulty swiping and selecting functions. Physical impact, screen damage, moisture exposure, or internal connection problems may be responsible. Bring your Apple Watch Series 3 to iCare Kenya for professional touchscreen diagnostics and repair.
50min
KES 7,500
incl. parts & labour
Performance and Battery Drain Troubleshooting
Older Apple Watch models can become slower over time because of battery wear, software limitations, storage constraints, and background processes. If apps take too long to open, the watch becomes unusually warm, or the battery drains rapidly, professional assessment can help identify the cause. Visit iCare Kenya for Apple Watch Series 3 performance diagnostics, battery-drain assessment, and optimisation.
40min
KES 3,500
incl. parts & labour
Digital Crown Repair
The Digital Crown is one of the main controls on the Apple Watch and is used for scrolling, navigation, app control, and returning to the watch face. If the crown becomes stiff, stops rotating smoothly, fails to register presses, or behaves unpredictably, dirt, wear, impact damage, or internal mechanical problems may be the cause. Visit iCare Kenya for Apple Watch Series 3 Digital Crown cleaning, diagnostics, and professional repair.
40min
KES 5,000
incl. parts & labour
Side Button Repair
The side button is used to access important controls and functions on the watch. If the button becomes stuck, difficult to press, stops responding, or works only intermittently, the internal button mechanism or flex connection may be damaged. Bring your Apple Watch Series 3 to iCare Kenya for professional side-button diagnostics and repair.
30min
KES 3,000
incl. parts & labour
Speaker Repair
The speaker is used for alerts, calls, Siri, notifications, and other audio functions. If your Apple Watch Series 3 produces low volume, crackling, distorted sound, or no audio at all, the speaker may be blocked, damaged, or affected by moisture or internal hardware issues. Bring your Apple Watch Series 3 to iCare Kenya for professional speaker diagnostics and repair.
50min
KES 6,500
incl. parts & labour
GPS and Location Troubleshooting
The Apple Watch Series 3 can use GPS for running, walking, cycling, route tracking, and workout information. If GPS accuracy becomes poor, workout routes are recorded incorrectly, or location services behave inconsistently, the issue may involve software settings, antennas, calibration, or internal hardware. Bring your Apple Watch Series 3 to iCare Kenya for professional GPS and location diagnostics and troubleshooting.
1h
KES 4,500
incl. parts & labour
Bluetooth and iPhone Pairing Repair
The Apple Watch Series 3 relies heavily on its connection to an iPhone for notifications, syncing, calls, and other features. If the watch refuses to pair, disconnects repeatedly, or fails to sync correctly, the issue may involve Bluetooth, watchOS, iPhone settings, or internal wireless hardware. Bring your Apple Watch Series 3 together with your iPhone to iCare Kenya for professional Bluetooth, pairing, and synchronisation troubleshooting.
30min
KES 4,000
incl. parts & labour
watchOS Software Repair
Software problems can cause freezing, slow performance, failed updates, app crashes, pairing issues, or repeated restarts. iCare Kenya can assist with watchOS troubleshooting, supported updates, resets, configuration, and general software-related support. If your Apple Watch Series 3 is freezing, crashing, or experiencing watchOS problems, bring it to iCare Kenya for professional software diagnostics and troubleshooting.
50min
KES 3,500
incl. parts & labour
Apple Watch Series 4 — Services
15 services available
Screen Replacement
The Apple Watch Series 4 features a larger display than earlier generations and remains useful for notifications, fitness tracking, calls, health monitoring, and everyday wear. Accidental drops and impacts can still crack the glass, damage the display, or affect touch response. Common symptoms include black spots, flickering, vertical or horizontal lines, poor brightness, ghost touch, or a completely blank screen. If your Apple Watch Series 4 screen is cracked, damaged, flickering, or not displaying correctly, bring it to iCare Kenya for professional screen diagnostics and replacement.
1h
KES 8,000
incl. parts & labour
Boot Loop and Startup Repair
If your Apple Watch becomes stuck on the Apple logo, repeatedly restarts, or fails to complete startup, the issue may involve watchOS, battery health, storage, power management, or another internal hardware problem. Bring your Apple Watch Series 4 to iCare Kenya for professional startup diagnostics and boot-loop repair.
1h
KES 8,000
incl. parts & labour
Water and Liquid Damage Assessment
Although the Apple Watch Series 4 is designed with water resistance, ageing seals, casing damage, impact, or previous repairs can reduce that protection. If the watch develops charging, speaker, microphone, display, sensor, or power problems after water exposure, professional inspection is recommended. Bring your water-exposed Apple Watch Series 4 to iCare Kenya for professional liquid-damage diagnostics and repair assessment.
45min
KES 5,000
incl. parts & labour
Battery Replacement
Battery performance can gradually decline because of charging cycles, age, heat exposure, and long-term use. Common signs include rapid battery drain, unexpected shutdowns, slow charging, reduced runtime, or the watch no longer lasting through the day. A worn battery can also affect overall performance and reliability. Bring your Apple Watch Series 4 to iCare Kenya for professional battery-health testing and battery replacement if the battery is no longer performing properly.
45min
KES 6,000
incl. parts & labour
Charging Repair
If your Apple Watch Series 4 does not charge, charges very slowly, only charges intermittently, or disconnects repeatedly from the magnetic charger, the problem may involve the charging accessory, rear charging assembly, battery, software, or internal charging circuitry. Bring your Apple Watch Series 4 together with its charger to iCare Kenya for professional charging diagnostics and repair.
30min
KES 4,000
incl. parts & labour
Back Glass and Rear Sensor Repair
The rear section of the Apple Watch contains important charging and health-sensing components. If the rear glass becomes cracked, damaged, or separates from the casing, charging performance and sensor accuracy may be affected. Bring your Apple Watch Series 4 to iCare Kenya for professional rear-glass and sensor-system diagnostics and repair assessment.
30min
KES 7,000
incl. parts & labour
Heart Rate Sensor Troubleshooting
If the watch stops recording heart rate correctly, gives inconsistent readings, or fails to detect your wrist properly, the problem may involve the rear sensor assembly, watch fit, dirt, software settings, or physical damage. Visit iCare Kenya for Apple Watch Series 4 heart-rate sensor diagnostics and professional troubleshooting.
30min
KES 4,000
incl. parts & labour
Touchscreen Repair
If the display is visible but the touchscreen does not respond correctly, the touch system may be damaged. Common symptoms include delayed response, dead areas, ghost touches, or difficulty swiping and selecting functions. Physical impact, screen damage, moisture exposure, or internal connection problems may be responsible. Bring your Apple Watch Series 4 to iCare Kenya for professional touchscreen diagnostics and repair.
50min
KES 7,000
incl. parts & labour
Digital Crown Repair
The Digital Crown is used for scrolling, navigation, app control, and other watch functions. If it becomes stiff, stops rotating smoothly, fails to register presses, or behaves unpredictably, the issue may involve dirt, wear, impact damage, or internal mechanical failure. Visit iCare Kenya for Apple Watch Series 4 Digital Crown cleaning, diagnostics, and professional repair.
40min
KES 5,000
incl. parts & labour
Performance and Battery Drain Troubleshooting
If your Apple Watch Series 4 becomes slow, apps take too long to open, the watch becomes unusually warm, or the battery starts draining much faster than expected, the problem may involve battery wear, watchOS, background processes, or internal hardware. Bring your Apple Watch Series 4 to iCare Kenya for professional performance diagnostics, battery-drain assessment, and optimisation.
1h
KES 6,000
incl. parts & labour
Side Button Repair
The side button is used for accessing important controls and everyday watch functions. If the button becomes stuck, difficult to press, stops responding, or works only occasionally, the internal button assembly or flex connection may be damaged. Bring your Apple Watch Series 4 to iCare Kenya for professional side-button diagnostics and repair.
35min
KES 4,500
incl. parts & labour
Speaker Repair
The speaker is important for calls, alerts, Siri, notifications, and other audio features. If your Apple Watch Series 4 produces crackling, distorted sound, low volume, or no sound at all, the speaker may be blocked, damaged, or affected by moisture or internal hardware issues. Bring your Apple Watch Series 4 to iCare Kenya for professional speaker diagnostics and repair.
50min
KES 5,500
incl. parts & labour
GPS and Location Troubleshooting
The Apple Watch Series 4 can use GPS for running, walking, cycling, navigation, and workout tracking. If GPS readings become inaccurate, routes are recorded incorrectly, or location services behave inconsistently, the problem may involve settings, software, antennas, calibration, or internal hardware. Bring your Apple Watch Series 4 to iCare Kenya for professional GPS and location diagnostics and troubleshooting.
30min
KES 3,000
incl. parts & labour
Bluetooth and iPhone Pairing Repair
If your Apple Watch Series 4 refuses to pair with your iPhone, disconnects repeatedly, fails to sync information, or stops receiving notifications properly, the problem may involve Bluetooth, watchOS, iPhone settings, or internal wireless hardware. Bring your Apple Watch Series 4 together with your iPhone to iCare Kenya for professional Bluetooth, pairing, and synchronisation troubleshooting.
30min
KES 3,500
incl. parts & labour
watchOS Software Repair
Software problems can cause freezing, failed updates, app crashes, pairing issues, slow performance, or repeated restarts. iCare Kenya can assist with watchOS troubleshooting, supported updates, resets, configuration, and other software-related issues. If your Apple Watch Series 4 is freezing, crashing, or experiencing watchOS problems, bring it to iCare Kenya for professional software diagnostics and troubleshooting.
30min
KES 3,000
incl. parts & labour
Apple Watch Series 5 — Services
15 services available
Boot Loop and Startup Repair
If your Apple Watch becomes stuck on the Apple logo, repeatedly restarts, or fails to complete startup, the issue may involve watchOS, battery health, storage, power management, or another internal hardware problem. Bring your Apple Watch Series 5 to iCare Kenya for professional startup diagnostics and boot-loop repair.
1h
KES 8,000
incl. parts & labour
Screen Replacement
The Apple Watch Series 5 features an Always-On Retina display that makes it convenient to check time, notifications, fitness information, and other details without raising your wrist. However, accidental drops and impacts can still crack the glass, damage the display panel, or affect touch response. Common symptoms include flickering, black spots, vertical or horizontal lines, poor brightness, ghost touch, or a completely blank screen. If your Apple Watch Series 5 screen is cracked, damaged, flickering, or not displaying correctly, bring it to iCare Kenya for professional screen diagnostics and replacement.
1h
KES 12,000
incl. parts & labour
Water and Liquid Damage Assessment
Although the Apple Watch Series 5 is designed with water resistance, ageing seals, casing damage, impact, or previous repairs can reduce that protection. If the watch develops charging, speaker, microphone, display, sensor, or power problems after water exposure, professional inspection is recommended. Bring your water-exposed Apple Watch Series 5 to iCare Kenya for professional liquid-damage diagnostics and repair assessment.
45min
KES 5,000
incl. parts & labour
Battery Replacement
Battery performance can decline over time because of charging cycles, age, heat exposure, and regular use. You may notice rapid battery drain, unexpected shutdowns, reduced runtime, slow charging, or the watch no longer lasting through the day. Since the Always-On display can increase daily battery demand, a worn battery may become more noticeable on the Series 5. Bring your Apple Watch Series 5 to iCare Kenya for professional battery-health testing and battery replacement if the battery is no longer performing properly.
45min
KES 8,000
incl. parts & labour
Charging Repair
If your Apple Watch Series 5 does not charge, charges only intermittently, disconnects repeatedly from the magnetic charger, or charges unusually slowly, the problem may involve the charging accessory, rear charging assembly, battery, software, or internal charging circuitry. Bring your Apple Watch Series 5 together with its charger to iCare Kenya for professional charging diagnostics and repair.
30min
KES 6,000
incl. parts & labour
Back Glass and Rear Sensor Repair
The rear section of the Apple Watch contains important charging and health-sensing components. If the rear glass becomes cracked, damaged, or separates from the casing, charging performance and sensor accuracy may be affected. Bring your Apple Watch Series 5 to iCare Kenya for professional rear-glass and sensor-system diagnostics and repair assessment.
1h 30m
KES 7,000
incl. parts & labour
Heart Rate Sensor Troubleshooting
If the watch stops recording heart rate correctly, gives inconsistent readings, or fails to detect your wrist properly, the problem may involve the rear sensor assembly, watch fit, dirt, software settings, or physical damage. Visit iCare Kenya for Apple Watch Series 5 heart-rate sensor diagnostics and professional troubleshooting.
30min
KES 6,000
incl. parts & labour
Touchscreen Repair
If the display is visible but the touchscreen does not respond correctly, the touch system may be damaged. Common symptoms include delayed response, dead areas, ghost touches, or difficulty swiping and selecting functions. Physical impact, screen damage, moisture exposure, or internal connection problems may be responsible. Bring your Apple Watch Series 5 to iCare Kenya for professional touchscreen diagnostics and repair.
50min
KES 10,000
incl. parts & labour
Performance and Battery Drain Troubleshooting
If your Apple Watch Series 5 becomes slow, apps take too long to open, the watch becomes unusually warm, or battery drain increases significantly, the problem may involve battery wear, watchOS, background processes, Always-On display settings, or internal hardware. Bring your Apple Watch Series 5 to iCare Kenya for professional performance diagnostics, battery-drain assessment, and optimisation.
50min
KES 6,500
incl. parts & labour
Digital Crown Repair
The Digital Crown is used for scrolling, navigation, app control, and accessing watch functions. If it becomes stiff, stops rotating smoothly, fails to register presses, or behaves unpredictably, dirt, wear, impact damage, or internal mechanical problems may be the cause. Visit iCare Kenya for Apple Watch Series 5 Digital Crown cleaning, diagnostics, and professional repair.
40min
KES 7,000
incl. parts & labour
Side Button Repair
The side button is used to access important controls and functions on the watch. If the button becomes stuck, difficult to press, stops responding, or only works intermittently, the internal button assembly or flex connection may be damaged. Bring your Apple Watch Series 5 to iCare Kenya for professional side-button diagnostics and repair.
30min
KES 5,000
incl. parts & labour
Speaker Repair
The speaker is important for calls, alerts, Siri, notifications, and other audio functions. If your Apple Watch Series 5 produces low volume, distorted sound, crackling, or no audio at all, the speaker may be blocked, damaged, or affected by moisture or internal hardware problems. Bring your Apple Watch Series 5 to iCare Kenya for professional speaker diagnostics and repair.
50min
KES 9,000
incl. parts & labour
GPS and Location Troubleshooting
The Apple Watch Series 5 can use GPS for running, walking, cycling, navigation, and workout tracking. If GPS readings become inaccurate, routes are recorded incorrectly, or location services behave inconsistently, the problem may involve settings, software, antennas, calibration, or internal hardware. Bring your Apple Watch Series 5 to iCare Kenya for professional GPS and location diagnostics and troubleshooting.
45min
KES 7,500
incl. parts & labour
Bluetooth and iPhone Pairing Repair
If your Apple Watch Series 5 refuses to pair with your iPhone, disconnects repeatedly, fails to sync information, or stops receiving notifications properly, the problem may involve Bluetooth, watchOS, iPhone settings, or internal wireless hardware. Bring your Apple Watch Series 5 together with your iPhone to iCare Kenya for professional Bluetooth, pairing, and synchronisation troubleshooting.
35min
KES 6,500
incl. parts & labour
watchOS Software Repair
Software problems can cause freezing, failed updates, app crashes, pairing issues, slow performance, excessive battery drain, or repeated restarts. iCare Kenya can assist with watchOS troubleshooting, supported updates, resets, configuration, and other software-related issues. If your Apple Watch Series 5 is freezing, crashing, or experiencing watchOS problems, bring it to iCare Kenya for professional software diagnostics and troubleshooting.
30min
KES 4,000
incl. parts & labour
Apple Watch Series 6 — Services
15 services available
Boot Loop and Startup Repair
If your Apple Watch becomes stuck on the Apple logo, repeatedly restarts, or fails to complete startup, the issue may involve watchOS, battery health, storage, power management, or another internal hardware problem. Bring your Apple Watch Series 6 to iCare Kenya for professional startup diagnostics and boot-loop repair.
1h
KES 4,500
incl. parts & labour
Screen Replacement
The Apple Watch Series 6 features a bright Always-On Retina display designed for everyday communication, fitness tracking, health monitoring, and productivity. Accidental drops and impacts can crack the glass, damage the display panel, or affect touch sensitivity. Common symptoms include black spots, flickering, lines across the screen, poor brightness, ghost touch, dead areas, or a completely blank display. If your Apple Watch Series 6 screen is cracked, damaged, flickering, or not displaying correctly, bring it to iCare Kenya for professional screen diagnostics and replacement.
1h
KES 12,000
incl. parts & labour
Water and Liquid Damage Assessment
Although the Apple Watch Series 6 is designed with water resistance, ageing seals, casing damage, impact, or previous repairs can reduce that protection. If the watch develops display, charging, speaker, microphone, sensor, or power problems after water exposure, professional inspection is recommended. Bring your water-exposed Apple Watch Series 6 to iCare Kenya for professional liquid-damage diagnostics and repair assessment.
30min
KES 3,000
incl. parts & labour
Battery Replacement
Battery performance can gradually decline because of age, charging cycles, heat exposure, Always-On display use, GPS, cellular connectivity, and daily activity tracking. Common symptoms include rapid battery drain, unexpected shutdowns, reduced runtime, slow charging, or the watch no longer lasting through your normal day. Bring your Apple Watch Series 6 to iCare Kenya for professional battery-health testing and battery replacement if the battery is no longer performing properly.
45min
KES 8,000
incl. parts & labour
Charging Repair
If your Apple Watch Series 6 does not charge, charges only intermittently, disconnects repeatedly from the magnetic charger, or takes unusually long to charge, the problem may involve the charging accessory, rear charging assembly, battery, software, or internal charging circuitry. Bring your Apple Watch Series 6 together with its charger to iCare Kenya for professional charging diagnostics and repair.
30min
KES 5,000
incl. parts & labour
Back Glass and Rear Sensor Repair
The rear section of the Apple Watch contains important charging and health-sensing components. If the rear glass becomes cracked, damaged, or separates from the casing, charging performance and sensor accuracy may be affected. Bring your Apple Watch Series 6 to iCare Kenya for professional rear-glass and sensor-system diagnostics and repair assessment.
45min
KES 6,000
incl. parts & labour
Heart Rate Sensor Troubleshooting
If the watch stops recording heart rate correctly, gives inconsistent readings, or fails to detect your wrist properly, the problem may involve the rear sensor assembly, watch fit, dirt, software settings, or physical damage. Visit iCare Kenya for Apple Watch Series 6 heart-rate sensor diagnostics and professional troubleshooting.
50min
KES 4,000
incl. parts & labour
Touchscreen Repair
If the display is visible but the touchscreen does not respond correctly, the touch system may be damaged. Common symptoms include delayed touch response, ghost touches, dead sections of the screen, or difficulty swiping and selecting functions. Physical impact, screen damage, moisture exposure, or internal connection problems may be responsible. Bring your Apple Watch Series 6 to iCare Kenya for professional touchscreen diagnostics and repair.
50min
KES 10,000
incl. parts & labour
Performance and Battery Drain Troubleshooting
If your Apple Watch Series 6 becomes unusually slow, apps take too long to open, the watch gets warm during normal use, or battery drain suddenly increases, the issue may involve battery wear, watchOS, background apps, Always-On display settings, cellular use, or internal hardware. Bring your Apple Watch Series 6 to iCare Kenya for professional performance diagnostics, battery-drain assessment, and system optimisation.
40min
KES 3,500
incl. parts & labour
Digital Crown Repair
The Digital Crown is used for navigation, scrolling, app control, and accessing different watch functions. If it becomes stiff, stops rotating smoothly, fails to register presses, or behaves unpredictably, dirt, wear, physical impact, or internal mechanical problems may be the cause. Visit iCare Kenya for Apple Watch Series 6 Digital Crown cleaning, diagnostics, and professional repair.
40min
KES 7,000
incl. parts & labour
Side Button Repair
The side button is used to access important watch controls and functions. If the button becomes difficult to press, stuck, unresponsive, or only works intermittently, the internal button mechanism or flex connection may be damaged. Bring your Apple Watch Series 6 to iCare Kenya for professional side-button diagnostics and repair.
35min
KES 6,000
incl. parts & labour
Speaker Repair
The speaker is used for calls, Siri, alerts, notifications, alarms, and other audio functions. If your Apple Watch Series 6 produces low volume, distorted sound, crackling, or no audio at all, the speaker may be blocked, damaged, or affected by moisture or internal hardware issues. Bring your Apple Watch Series 6 to iCare Kenya for professional speaker diagnostics and repair.
50min
KES 9,000
incl. parts & labour
GPS and Location Troubleshooting
The Apple Watch Series 6 can use GPS for running, walking, cycling, navigation, workouts, and route tracking. If GPS readings become inaccurate, workout routes are recorded incorrectly, or location services behave inconsistently, the issue may involve software, calibration, antennas, or internal hardware. Bring your Apple Watch Series 6 to iCare Kenya for professional GPS and location diagnostics and troubleshooting.
30min
KES 4,000
incl. parts & labour
Bluetooth and iPhone Pairing Repair
If your Apple Watch Series 6 refuses to pair with your iPhone, disconnects repeatedly, fails to sync information, or stops receiving notifications, the problem may involve Bluetooth, watchOS, iPhone settings, or internal wireless hardware. Bring your Apple Watch Series 6 together with your iPhone to iCare Kenya for professional Bluetooth, pairing, and synchronisation troubleshooting.
25min
KES 3,000
incl. parts & labour
watchOS Software Repair
Software problems can cause freezing, app crashes, failed updates, pairing issues, slow performance, rapid battery drain, or repeated restarts. iCare Kenya can assist with watchOS troubleshooting, supported updates, resets, configuration, and general software-related support. If your Apple Watch Series 6 is freezing, crashing, or experiencing watchOS problems, bring it to iCare Kenya for professional software diagnostics and troubleshooting.
40min
KES 4,500
incl. parts & labour
Apple Watch Series 7 — Services
15 services available
Screen Replacement
The Apple Watch Series 7 features a larger edge-to-edge display that gives users more viewing space for notifications, workouts, calls, apps, and health information. Because the display covers more of the front surface, accidental drops and impacts can still lead to cracks, black spots, flickering, vertical or horizontal lines, reduced brightness, touch failure, or a completely blank screen. If your Apple Watch Series 7 screen is cracked, damaged, flickering, or not displaying correctly, bring it to iCare Kenya for professional screen diagnostics and replacement.
1h
KES 8,000
incl. parts & labour
Boot Loop and Startup Repair
If your Apple Watch becomes stuck on the Apple logo, repeatedly restarts, or fails to complete startup, the issue may involve watchOS, battery health, storage, power management, or another internal hardware problem. Bring your Apple Watch Series 7 to iCare Kenya for professional startup diagnostics and boot-loop repair.
1h
KES 8,000
incl. parts & labour
Water and Liquid Damage Assessment
Although the Apple Watch Series 7 is designed with water resistance, ageing seals, casing damage, impact, or previous repairs can reduce that protection. If the watch develops charging, speaker, microphone, display, sensor, or power problems after water exposure, professional inspection is recommended. Bring your water-exposed Apple Watch Series 7 to iCare Kenya for professional liquid-damage diagnostics and repair assessment.
30min
KES 5,000
incl. parts & labour
Battery Replacement
Battery performance can decline over time because of charging cycles, age, heat exposure, GPS use, cellular connectivity, Always-On display usage, and daily workouts. Common symptoms include rapid battery drain, unexpected shutdowns, slow charging, reduced runtime, or the watch no longer lasting through the day. Bring your Apple Watch Series 7 to iCare Kenya for professional battery-health testing and battery replacement if the battery is no longer performing properly.
45min
KES 6,000
incl. parts & labour
Charging Repair
The Apple Watch Series 7 supports faster charging than earlier generations, so if charging takes much longer than expected, the issue may involve the charging cable, adapter, rear charging assembly, battery condition, software, or internal charging circuitry. Professional diagnosis can help determine whether the fault comes from the charging accessory or the watch itself. Bring your Apple Watch Series 7 together with its charger to iCare Kenya for professional fast-charging diagnostics and repair.
30min
KES 3,500
incl. parts & labour
Back Glass and Rear Sensor Repair
The rear section of the Apple Watch contains important charging and health-sensing components. If the rear glass becomes cracked, damaged, or separates from the casing, charging performance and sensor accuracy may be affected. Bring your Apple Watch Series 7 to iCare Kenya for professional rear-glass and sensor-system diagnostics and repair assessment.
45min
KES 7,000
incl. parts & labour
Touchscreen Repair
If the display is visible but the touchscreen does not respond correctly, the touch system may be damaged. Common symptoms include delayed touch response, ghost touches, dead areas, or difficulty swiping and selecting functions. Physical impact, screen damage, moisture exposure, or internal connection problems may be responsible. Bring your Apple Watch Series 7 to iCare Kenya for professional touchscreen diagnostics and repair.
50min
KES 5,000
incl. parts & labour
Heart Rate Sensor Troubleshooting
If the watch stops recording heart rate correctly, gives inconsistent readings, or fails to detect your wrist properly, the problem may involve the rear sensor assembly, watch fit, dirt, software settings, or physical damage. Visit iCare Kenya for Apple Watch Series 7 heart-rate sensor diagnostics and professional troubleshooting.
40min
KES 6,000
incl. parts & labour
Digital Crown Repair
The Digital Crown is one of the primary controls used for scrolling, navigating menus, controlling apps, and accessing watch functions. If it becomes stiff, stops rotating smoothly, fails to register presses, or behaves unpredictably, dirt, wear, impact damage, or internal mechanical problems may be the cause. Visit iCare Kenya for Apple Watch Series 7 Digital Crown cleaning, diagnostics, and professional repair.
40min
KES 4,000
incl. parts & labour
Performance and Battery Drain Troubleshooting
If your Apple Watch Series 7 becomes unusually slow, apps take too long to open, the watch becomes warm during normal use, or battery drain suddenly increases, the issue may involve battery wear, watchOS, background applications, Always-On display settings, cellular usage, or internal hardware. Bring your Apple Watch Series 7 to iCare Kenya for professional performance diagnostics, battery-drain assessment, and system optimisation.
50min
KES 5,500
incl. parts & labour
Side Button Repair
The side button is used for accessing important controls and everyday watch functions. If the button becomes stuck, difficult to press, stops responding, or only works intermittently, the internal button mechanism or flex connection may be damaged. Bring your Apple Watch Series 7 to iCare Kenya for professional side-button diagnostics and repair.
30min
KES 3,000
incl. parts & labour
Speaker Repair
The speaker is important for calls, Siri, alerts, notifications, alarms, and other audio functions. If your Apple Watch Series 7 produces low volume, distorted sound, crackling, or no sound at all, the speaker may be blocked, damaged, or affected by moisture or internal hardware issues. Bring your Apple Watch Series 7 to iCare Kenya for professional speaker diagnostics and repair.
35min
KES 4,500
incl. parts & labour
GPS and Location Troubleshooting
The Apple Watch Series 7 can use GPS for running, walking, cycling, navigation, and workout tracking. If GPS readings become inaccurate, workout routes are recorded incorrectly, or location services behave inconsistently, the issue may involve software, calibration, antennas, or internal hardware. Bring your Apple Watch Series 7 to iCare Kenya for professional GPS and location diagnostics and troubleshooting.
25min
KES 2,500
incl. parts & labour
Bluetooth and iPhone Pairing Repair
If your Apple Watch Series 7 refuses to pair with your iPhone, disconnects repeatedly, fails to sync information, or stops receiving notifications, the issue may involve Bluetooth, watchOS, iPhone settings, or internal wireless hardware. Bring your Apple Watch Series 7 together with your iPhone to iCare Kenya for professional Bluetooth, pairing, and synchronisation troubleshooting.
30min
KES 3,000
incl. parts & labour
watchOS Software Repair
Software problems can cause freezing, app crashes, failed updates, pairing issues, slow performance, rapid battery drain, or repeated restarts. iCare Kenya can assist with watchOS troubleshooting, supported updates, resets, configuration, and general software-related support. If your Apple Watch Series 7 is freezing, crashing, or experiencing watchOS problems, bring it to iCare Kenya for professional software diagnostics and troubleshooting.
1h
KES 4,000
incl. parts & labour
Apple Watch Series 8 — Services
15 services available
Boot Loop and Startup Repair
If your Apple Watch becomes stuck on the Apple logo, repeatedly restarts, or fails to complete startup, the issue may involve watchOS, battery health, storage, power management, or another internal hardware problem. Bring your Apple Watch Series 8 to iCare Kenya for professional startup diagnostics and boot-loop repair.
1h
KES 5,000
incl. parts & labour
Screen Replacement
The Apple Watch Series 8 features a large Always-On Retina display designed for everyday communication, fitness tracking, health monitoring, navigation, and productivity. Accidental drops and impacts can still crack the glass, damage the display panel, or affect touch response. Common symptoms include black spots, flickering, vertical or horizontal lines, reduced brightness, ghost touch, dead areas, or a completely blank screen. If your Apple Watch Series 8 screen is cracked, damaged, flickering, or not displaying correctly, bring it to iCare Kenya for professional screen diagnostics and replacement.
1h
KES 15,000
incl. parts & labour
Water and Liquid Damage Assessment
Although the Apple Watch Series 8 is designed with water resistance, ageing seals, casing damage, impact, or previous repairs can reduce that protection. If the watch develops display, charging, speaker, microphone, sensor, or power problems after water exposure, professional inspection is recommended. Bring your water-exposed Apple Watch Series 8 to iCare Kenya for professional liquid-damage diagnostics and repair assessment.
45min
KES 4,000
incl. parts & labour
Battery Replacement
Battery performance can gradually decline because of age, charging cycles, heat exposure, GPS use, cellular connectivity, Always-On display usage, and daily workouts. Common symptoms include rapid battery drain, unexpected shutdowns, reduced runtime, slow charging, or the watch no longer lasting through your normal day. Bring your Apple Watch Series 8 to iCare Kenya for professional battery-health testing and battery replacement if the battery is no longer performing properly.
45min
KES 12,000
incl. parts & labour
Back Glass and Rear Sensor Repair
The rear section of the Apple Watch contains important charging and health-sensing components. If the rear glass becomes cracked, damaged, or separates from the casing, charging performance and sensor accuracy may be affected. Bring your Apple Watch Series 8 to iCare Kenya for professional rear-glass and sensor-system diagnostics and repair assessment.
1h 30m
KES 6,000
incl. parts & labour
Charging Repair
If your Apple Watch Series 8 does not charge, charges only intermittently, disconnects repeatedly from the magnetic charger, or takes unusually long to charge, the problem may involve the charging accessory, rear charging assembly, battery, software, or internal charging circuitry. Bring your Apple Watch Series 8 together with its charger to iCare Kenya for professional charging diagnostics and repair.
30min
KES 8,000
incl. parts & labour
Heart Rate Sensor Troubleshooting
If the watch stops recording heart rate correctly, gives inconsistent readings, or fails to detect your wrist properly, the problem may involve the rear sensor assembly, watch fit, dirt, software settings, or physical damage. Visit iCare Kenya for Apple Watch Series 8 heart-rate sensor diagnostics and professional troubleshooting.
30min
KES 3,500
incl. parts & labour
Touchscreen Repair
If the display is visible but the touchscreen does not respond correctly, the touch system may be damaged. Common symptoms include delayed touch response, ghost touches, dead sections of the screen, or difficulty swiping and selecting functions. Physical impact, display damage, moisture exposure, or internal connection problems may be responsible. Bring your Apple Watch Series 8 to iCare Kenya for professional touchscreen diagnostics and repair.
50min
KES 10,000
incl. parts & labour
Performance and Battery Drain Troubleshooting
If your Apple Watch Series 8 becomes unusually slow, apps take too long to open, the watch becomes warm during normal use, or the battery suddenly starts draining much faster than expected, the issue may involve battery wear, watchOS, background applications, Always-On display settings, cellular use, or internal hardware. Bring your Apple Watch Series 8 to iCare Kenya for professional performance diagnostics, battery-drain assessment, and system optimisation.
50min
KES 4,500
incl. parts & labour
Digital Crown Repair
The Digital Crown is used for scrolling, navigation, app control, and accessing watch functions. If it becomes stiff, stops rotating smoothly, fails to register presses, or behaves unpredictably, dirt, wear, physical impact, or internal mechanical problems may be the cause. Visit iCare Kenya for Apple Watch Series 8 Digital Crown cleaning, diagnostics, and professional repair.
40min
KES 9,000
incl. parts & labour
Side Button Repair
The side button is used to access important watch controls and everyday functions. If the button becomes difficult to press, stuck, unresponsive, or only works intermittently, the internal button mechanism or flex connection may be damaged. Bring your Apple Watch Series 8 to iCare Kenya for professional side-button diagnostics and repair.
30min
KES 7,000
incl. parts & labour
Speaker Repair
The speaker is used for calls, Siri, alerts, notifications, alarms, and other audio functions. If your Apple Watch Series 8 produces low volume, distorted sound, crackling, or no audio at all, the speaker may be blocked, damaged, or affected by moisture or internal hardware issues. Bring your Apple Watch Series 8 to iCare Kenya for professional speaker diagnostics and repair.
50min
KES 11,000
incl. parts & labour
GPS and Location Troubleshooting
The Apple Watch Series 8 can use GPS for running, walking, cycling, navigation, and workout tracking. If GPS readings become inaccurate, workout routes are recorded incorrectly, or location services behave inconsistently, the issue may involve software, calibration, antennas, or internal hardware. Bring your Apple Watch Series 8 to iCare Kenya for professional GPS and location diagnostics and troubleshooting.
45min
KES 9,000
incl. parts & labour
Bluetooth and iPhone Pairing Repair
If your Apple Watch Series 8 refuses to pair with your iPhone, disconnects repeatedly, fails to sync information, or stops receiving notifications, the issue may involve Bluetooth, watchOS, iPhone settings, or internal wireless hardware. Bring your Apple Watch Series 8 together with your iPhone to iCare Kenya for professional Bluetooth, pairing, and synchronisation troubleshooting.
30min
KES 6,000
incl. parts & labour
watchOS Software Repair
Software problems can cause freezing, app crashes, failed updates, pairing issues, slow performance, rapid battery drain, or repeated restarts. iCare Kenya can assist with watchOS troubleshooting, supported updates, resets, configuration, and general software-related support. If your Apple Watch Series 8 is freezing, crashing, or experiencing watchOS problems, bring it to iCare Kenya for professional software diagnostics and troubleshooting.
1h
KES 8,000
incl. parts & labour
Apple Watch Series 9 — Services
15 services available
Boot Loop and Startup Repair
If the Apple Watch Series 9 becomes stuck on the Apple logo, repeatedly restarts, freezes during startup, or fails to complete its boot process, the cause may be related to watchOS, battery condition, power management, storage, or internal hardware. Bring your Apple Watch Series 9 to iCare Kenya for professional startup and boot-loop diagnostics before replacing components unnecessarily.
1h
KES 4,500
incl. parts & labour
Screen Replacement
The Apple Watch Series 9 features an edge-to-edge Always-On Retina LTPO OLED display with brightness of up to 2,000 nits. Accidental drops, impacts, or pressure can result in cracked glass, display damage, flickering, black spots, lines, dead areas, reduced brightness, or touch problems. A damaged screen can make it difficult to use apps, read notifications, answer calls, or access health and fitness information. If your Apple Watch Series 9 screen is cracked, damaged, flickering, or not responding properly, bring it to iCare Kenya for professional screen diagnostics and replacement.
1h
KES 12,000
incl. parts & labour
Water and Liquid Damage Assessment
The Series 9 has a water-resistance rating of 50 metres and an IP6X dust-resistance rating, but water resistance can change with age, impact, casing damage, or previous repairs. If your watch develops charging, display, speaker, microphone, sensor, or power problems after exposure to water or another liquid, it should be professionally assessed. Bring your Apple Watch Series 9 to iCare Kenya for liquid-damage inspection and repair assessment.
45min
KES 3,500
incl. parts & labour
Battery Replacement
The built-in rechargeable battery in the Apple Watch Series 9 naturally loses capacity as it ages and goes through repeated charging cycles. Symptoms of a deteriorating battery can include rapid battery drain, unexpected shutdowns, reduced daily runtime, unusual heating, or the watch failing to last through your normal activities. Bring your Apple Watch Series 9 to iCare Kenya for professional battery-health diagnostics and battery service when the battery is no longer providing reliable performance.
45min
KES 8,500
incl. parts & labour
Heart Rate Sensor Troubleshooting
The Series 9 uses a third-generation optical heart sensor and an electrical heart sensor for supported health features. If heart-rate tracking becomes inconsistent, stops working, or the watch repeatedly fails to detect your wrist correctly, the problem may involve sensor contact, positioning, software, contamination, or physical damage. Visit iCare Kenya for Apple Watch Series 9 heart-rate sensor diagnostics and troubleshooting.
30min
KES 3,000
incl. parts & labour
Charging Repair
Charging problems can make the watch unreliable even when the battery itself is still healthy. If your Series 9 does not charge, charges intermittently, repeatedly disconnects from the magnetic charger, or stops charging unexpectedly, the cause could involve the charging accessory, charging assembly, battery, software, or internal circuitry. Bring your Apple Watch Series 9 together with its charging cable to iCare Kenya for professional charging diagnostics and repair.
30min
KES 7,000
incl. parts & labour
ECG Troubleshooting
The Apple Watch Series 9 includes an electrical heart sensor that supports ECG functionality in supported regions and configurations. If ECG readings repeatedly fail, the feature becomes unavailable, or the watch cannot complete a reading, the issue may involve sensor contact, the Digital Crown electrode, watchOS, settings, or hardware. Bring your Apple Watch Series 9 to iCare Kenya for professional ECG feature diagnostics and troubleshooting.
50min
KES 4,000
incl. parts & labour
No-Power Repair
If your Apple Watch Series 9 will not switch on, remains completely black, only powers on occasionally, or shuts down unexpectedly, the problem may involve the battery, charging system, power-management circuitry, logic board, or software. Proper diagnostics are important before deciding which component requires service. Bring your Apple Watch Series 9 to iCare Kenya for professional no-power diagnostics and repair.
50min
KES 10,000
incl. parts & labour
Performance and Battery Drain Troubleshooting
If your Series 9 becomes unusually slow, applications take longer to open, the watch becomes warmer than normal, or battery consumption suddenly increases, the cause could be battery wear, watchOS, background activity, cellular use, connectivity, or another hardware issue. Bring your Apple Watch Series 9 to iCare Kenya for professional performance diagnostics, battery-drain assessment, and system optimisation.
40min
KES 2,500
incl. parts & labour
Touchscreen Repair
The touchscreen is essential for navigating watch faces, applications, messages, settings, workouts, and notifications. If touch response becomes delayed, inaccurate, intermittent, or completely unavailable in certain areas, the display or touch system may have been affected by impact, moisture, internal connections, or component damage. Bring your Apple Watch Series 9 to iCare Kenya for professional touchscreen and display diagnostics and repair.
55min
KES 11,000
incl. parts & labour
Digital Crown Repair
The Digital Crown provides physical control for scrolling, navigation, zooming, and interacting with watchOS. If it becomes stiff, difficult to rotate, fails to register clicks, or responds intermittently, the mechanism may require professional inspection. Dirt, physical impact, wear, or internal component damage can affect its operation. Visit iCare Kenya for Apple Watch Series 9 Digital Crown diagnostics, cleaning, and repair assessment.
40min
KES 9,000
incl. parts & labour
Side Button Repair
The side button is used to access important watch controls and functions. If it becomes stuck, loose, difficult to press, or intermittently responsive, the button mechanism or internal connection may require attention. Bring your Apple Watch Series 9 to iCare Kenya for professional side-button diagnostics and repair.
35min
KES 8,000
incl. parts & labour
Speaker Repair
The built-in speaker is used for phone calls, Siri, alerts, notifications, alarms, and other audio functions. If your Series 9 produces distorted audio, low volume, crackling, intermittent sound, or no sound, the speaker may be blocked, physically damaged, affected by liquid, or experiencing an internal hardware fault. Bring your Apple Watch Series 9 to iCare Kenya for professional speaker diagnostics, cleaning, and repair.
50min
KES 9,500
incl. parts & labour
GPS and Location Troubleshooting
The Series 9 includes GPS and other satellite positioning systems used for workouts, running, walking, cycling, navigation, and route tracking. If location information is inaccurate, GPS takes unusually long to establish a position, or workout routes are recorded incorrectly, the problem may involve software, calibration, connectivity, antenna components, or internal hardware. Bring your Apple Watch Series 9 to iCare Kenya for professional GPS and location diagnostics and troubleshooting.
30min
KES 7,500
incl. parts & labour
watchOS Software Troubleshooting
Software issues can cause freezing, application crashes, failed updates, pairing problems, unexpected restarts, abnormal battery consumption, or slow performance. iCare Kenya provides professional diagnostics and software troubleshooting as part of its Apple service offering. If your Apple Watch Series 9 is experiencing watchOS problems, bring it to iCare Kenya for professional software diagnostics and troubleshooting.
30min
KES 6,000
incl. parts & labour
Apple Watch Ultra 1 — Services
15 services available
Boot Loop and Startup Repair
If your Apple Watch becomes stuck on the Apple logo, repeatedly restarts, or fails to complete startup, the problem may involve watchOS, battery issues, internal storage, power management, or other hardware. Bring your Apple Watch Ultra 1 to iCare Kenya for professional startup diagnostics and boot-loop repair.
2h
KES 8,000
incl. parts & labour
Screen Replacement
The Apple Watch Ultra 1 features a large, bright display designed for outdoor use, fitness, travel, and everyday wear. If the screen becomes cracked, develops black spots, flickers, shows lines, loses touch response, or stops displaying completely, professional inspection is recommended. At iCare Kenya, technicians can assess the display assembly and determine whether the watch requires a complete screen replacement or another display-related repair. If your Apple Watch Ultra 1 screen is cracked, damaged, or not displaying correctly, bring it to iCare Kenya for professional screen diagnostics and replacement.
1h
KES 15,000
incl. parts & labour
Water and Liquid Damage Assessment
Although the Apple Watch Ultra is designed for water resistance, physical damage, ageing seals, impact, or improper repair can reduce that protection. If the watch has been exposed to water and begins showing display, charging, speaker, microphone, or power problems, professional inspection is recommended. Bring your water-damaged Apple Watch Ultra 1 to iCare Kenya for professional diagnostics and repair assessment.
1h 30m
KES 5,000
incl. parts & labour
Battery Replacement
Battery performance can gradually decline because of charging cycles, age, heat exposure, and heavy daily use. Common signs include rapid battery drain, unexpected shutdowns, reduced runtime, slow charging, or the watch no longer lasting through a normal day. A weak battery can affect workouts, sleep tracking, notifications, and other important features. Bring your Apple Watch Ultra 1 to iCare Kenya for professional battery-health testing and battery replacement if the battery is no longer performing as expected.
45min
KES 12,000
incl. parts & labour
Performance and Battery Drain Troubleshooting
If your Apple Watch becomes unusually slow, apps take too long to open, the battery drains abnormally fast, or the watch becomes warm during normal use, the issue may involve software, background processes, battery health, or internal hardware. Visit iCare Kenya for Apple Watch Ultra 1 performance diagnostics and optimisation.
1h
KES 6,000
incl. parts & labour
Charging Repair
If your Apple Watch Ultra 1 does not charge, charges intermittently, charges very slowly, or repeatedly disconnects from the charger, the problem may involve the charging puck, rear charging area, battery, software, or internal charging circuitry. Testing the complete charging system helps identify the actual source of the fault. Bring your Apple Watch Ultra 1 together with its charger to iCare Kenya for professional charging diagnostics and repair.
30min
KES 8,000
incl. parts & labour
Glass and Sensor Repair
The rear section of the Apple Watch contains important charging and health-sensing components. If the back glass becomes cracked, damaged, or separates from the casing, charging and sensor performance may be affected. Bring your Apple Watch Ultra 1 to iCare Kenya for professional back-glass and rear-sensor diagnostics and repair assessment.
2h 30m
KES 12,000
incl. parts & labour
Touchscreen Repair
If your Apple Watch display is visible but does not respond properly to touch, the touchscreen system may be damaged. Common symptoms include delayed response, ghost touches, dead areas, or difficulty swiping and selecting options. Physical impact, screen damage, moisture exposure, or internal connection faults may be responsible. Bring your Apple Watch Ultra 1 to iCare Kenya for professional touchscreen diagnostics and repair.
50min
KES 14,000
incl. parts & labour
Full Diagnostic and Repair Service
Not sure what's wrong with your Apple Watch Ultra 1? Our full diagnostic service will identify all issues and provide comprehensive repair solutions.
3h
KES 9,000
incl. parts & labour
Digital Crown Repair
The Digital Crown is essential for scrolling, navigation, app control, and accessing watch functions. If the crown becomes stiff, stops rotating smoothly, fails to register presses, or behaves unpredictably, it may require cleaning, repair, or replacement. Dirt, impact, wear, or internal mechanical issues can cause these problems. Visit iCare Kenya for Apple Watch Ultra 1 Digital Crown diagnostics and professional repair.
40min
KES 10,000
incl. parts & labour
Side Button Repair
The side button is used for accessing apps, emergency features, Apple Pay, and other functions. If the button becomes stuck, stops responding, or works only intermittently, the internal button assembly or flex cable may be damaged. Bring your Apple Watch Ultra 1 to iCare Kenya for professional side-button diagnostics and repair.
35min
KES 9,000
incl. parts & labour
Speaker Repair
The Apple Watch Ultra uses its speaker for calls, alerts, Siri, notifications, and other audio functions. If the speaker produces distorted sound, low volume, crackling, or no sound at all, the issue may involve the speaker itself, debris, liquid exposure, or internal hardware. Bring your Apple Watch Ultra 1 to iCare Kenya for professional speaker diagnostics and repair.
50min
KES 11,000
incl. parts & labour
GPS and Location Troubleshooting
The Apple Watch Ultra is designed for outdoor activities such as running, hiking, cycling, and navigation. If GPS accuracy becomes poor, routes are recorded incorrectly, or location services fail to work properly, the issue may involve software settings, sensors, antennas, or internal hardware. Bring your Apple Watch Ultra 1 to iCare Kenya for professional GPS and location diagnostics and troubleshooting.
30min
KES 6,000
incl. parts & labour
Bluetooth and iPhone Pairing Repair
If your Apple Watch Ultra 1 no longer pairs with your iPhone, disconnects repeatedly, or fails to sync notifications and data, the issue may involve Bluetooth, watchOS, iPhone settings, or internal wireless hardware. Bring your Apple Watch Ultra 1 and paired iPhone to iCare Kenya for professional pairing, Bluetooth, and connectivity troubleshooting.
25min
KES 5,000
incl. parts & labour
watchOS Software Repair
Software problems can cause freezing, app crashes, failed updates, slow performance, repeated restarts, or pairing issues. iCare Kenya can assist with watchOS troubleshooting, updates, configuration, resets, and software-related support. If your Apple Watch Ultra 1 is freezing, crashing, or experiencing watchOS problems, bring it to iCare Kenya for professional software diagnostics and repair.
40min
KES 7,000
incl. parts & labour
Apple Watch Ultra 2 — Services
15 services available
Boot Loop and Startup Repair
If your Apple Watch Ultra 2 becomes stuck on the Apple logo, repeatedly restarts, or fails to complete startup, the problem may involve watchOS, battery health, internal storage, power-management circuitry, or another hardware component. Professional assessment is recommended before repeatedly attempting resets or restores. Bring your Apple Watch Ultra 2 to iCare Kenya for professional startup diagnostics and boot-loop repair.
1h
KES 4,500
incl. parts & labour
Screen Replacement
The Apple Watch Ultra 2 features a large, bright display designed for outdoor activities, fitness, navigation, work, and everyday wear. Despite its durable construction, strong impacts and accidental drops can still damage the display. Common problems include cracked glass, black spots, flickering, vertical lines, poor brightness, touch failure, or a completely blank screen. At iCare Kenya, technicians can inspect the display assembly and determine whether a complete screen replacement or another display-related repair is required. If your Apple Watch Ultra 2 screen is cracked, damaged, flickering, or not displaying correctly, bring it to iCare Kenya for professional screen diagnostics and replacement.
1h 30m
KES 15,000
incl. parts & labour
Water and Liquid Damage Assessment
The Apple Watch Ultra 2 is designed for water resistance, but water resistance is not permanent and can be affected by ageing seals, physical impact, previous repairs, or casing damage. If the watch develops charging, display, microphone, speaker, sensor, or power problems after water exposure, professional assessment is recommended. Bring your water-exposed Apple Watch Ultra 2 to iCare Kenya for professional liquid-damage diagnostics and repair assessment.
45min
KES 3,500
incl. parts & labour
Battery Replacement
Battery performance can gradually decline because of charging cycles, age, heat exposure, frequent GPS use, cellular connectivity, and demanding workouts. Signs of battery deterioration may include rapid battery drain, unexpected shutdowns, reduced runtime, slow charging, or the watch failing to last through your normal daily routine. A weak battery can affect workouts, sleep tracking, navigation, and everyday notifications. Bring your Apple Watch Ultra 2 to iCare Kenya for professional battery-health diagnostics and battery replacement if the battery is no longer performing as expected.
1h
KES 12,000
incl. parts & labour
Back Glass and Rear Sensor Repair
The rear section of the Apple Watch Ultra 2 contains important charging and health-monitoring components. If the rear glass becomes cracked, damaged, separated from the housing, or otherwise compromised, charging and sensor performance may be affected. Damage to this area can also compromise the physical integrity of the watch. Bring your Apple Watch Ultra 2 to iCare Kenya for professional rear-glass and sensor-system diagnostics and repair assessment.
1h 30m
KES 6,000
incl. parts & labour
Charging Repair
If your Apple Watch Ultra 2 does not charge, charges very slowly, disconnects repeatedly from the magnetic charger, or only charges intermittently, the problem may involve the charging puck, rear charging assembly, battery, software, or internal charging circuitry. Professional testing can help determine whether the issue originates from the watch or charging accessory. Bring your Apple Watch Ultra 2 together with its charger to iCare Kenya for professional charging diagnostics and repair.
45min
KES 8,000
incl. parts & labour
Heart Rate Sensor Troubleshooting
If your Apple Watch Ultra 2 stops measuring heart rate correctly, gives inconsistent readings, fails to detect your wrist, or frequently loses readings during workouts, the issue may involve the rear sensor assembly, watch fit, watchOS settings, contamination, or hardware damage. Visit iCare Kenya for Apple Watch Ultra 2 heart-rate sensor diagnostics and professional troubleshooting.
30min
KES 3,000
incl. parts & labour
Touchscreen Repair
If your Apple Watch Ultra 2 displays an image but does not respond properly to touch, the touchscreen system may require attention. Common symptoms include ghost touches, delayed response, sections of the display that do not respond, difficulty swiping, or applications opening unexpectedly. Impact damage, display failure, moisture exposure, or internal connection problems can cause these symptoms. Bring your Apple Watch Ultra 2 to iCare Kenya for professional touchscreen diagnostics and repair.
1h 15m
KES 10,000
incl. parts & labour
ECG and Health Sensor Troubleshooting
Health and wellness functions rely on properly operating sensors, electrodes, software, and physical contact with the user's wrist. If supported ECG or other health-monitoring functions become unavailable or stop working correctly, the watch may require software and hardware assessment. Bring your Apple Watch Ultra 2 to iCare Kenya for professional health-sensor diagnostics and troubleshooting.
1h
KES 5,000
incl. parts & labour
Digital Crown Repair
The Digital Crown is an important control used for scrolling, navigation, zooming, accessing apps, and interacting with watchOS. If the Digital Crown becomes stiff, fails to rotate smoothly, does not register presses, or behaves inconsistently, dirt, impact damage, internal wear, or mechanical problems may be responsible. Visit iCare Kenya for Apple Watch Ultra 2 Digital Crown cleaning, diagnostics, and professional repair.
1h
KES 9,000
incl. parts & labour
Side Button Repair
The side button provides access to important functions and controls. If the button becomes difficult to press, stops responding, or works only intermittently, the button assembly or internal flex connection may be damaged. Physical impact, dirt, wear, and liquid exposure are possible causes. Visit iCare Kenya for Apple Watch Ultra 2 side-button diagnostics and professional repair.
30min
KES 7,000
incl. parts & labour
Speaker Repair
The speaker is used for phone calls, Siri, alerts, notifications, alarms, and other audio functions. If your Apple Watch Ultra 2 develops low volume, crackling, distorted sound, or no sound at all, the speaker may be blocked, damaged, or affected by moisture or internal hardware problems. Bring your Apple Watch Ultra 2 to iCare Kenya for professional speaker diagnostics and repair.
50min
KES 11,000
incl. parts & labour
GPS and Location Troubleshooting
The Apple Watch Ultra 2 is designed for advanced outdoor activities including running, hiking, cycling, navigation, and route tracking. If GPS readings become inaccurate, routes are recorded incorrectly, location takes too long to update, or navigation behaves abnormally, the issue may involve watchOS, settings, antennas, sensors, or internal hardware. Bring your Apple Watch Ultra 2 to iCare Kenya for professional GPS and location diagnostics and troubleshooting.
40min
KES 8,500
incl. parts & labour
Bluetooth and iPhone Pairing Repair
If your Apple Watch Ultra 2 refuses to pair with an iPhone, disconnects repeatedly, fails to sync information, or stops receiving notifications, the issue may involve Bluetooth, watchOS, iOS configuration, or wireless hardware. Proper troubleshooting can identify whether the problem originates from the watch or paired iPhone. Bring your Apple Watch Ultra 2 together with your iPhone to iCare Kenya for professional Bluetooth, pairing, and synchronisation troubleshooting.
30min
KES 6,000
incl. parts & labour
watchOS Software Repair
Software problems can cause freezing, slow performance, application crashes, failed updates, pairing issues, rapid battery drain, or repeated restarts. iCare Kenya can assist with watchOS troubleshooting, updates, configuration, resets, pairing problems, and other software-related issues. If your Apple Watch Ultra 2 is freezing, crashing, or experiencing watchOS problems, bring it to iCare Kenya for professional software diagnostics and troubleshooting.
1h
KES 5,000
incl. parts & labour
Apple Watch Ultra 3 — Services
15 services available
Boot Loop and Startup Repair
If your Apple Watch Ultra 3 becomes stuck on the Apple logo, repeatedly restarts, or fails to complete startup, the fault may involve watchOS, battery health, internal storage, power management, or another hardware component. Bring your Apple Watch Ultra 3 to iCare Kenya for professional startup diagnostics and boot-loop repair.
1h
KES 8,000
incl. parts & labour
Screen Replacement
The Apple Watch Ultra 3 is built for outdoor use, fitness, travel, navigation, and everyday wear, but strong impacts and accidental drops can still damage the display. Common screen problems include cracked glass, flickering, black spots, vertical or horizontal lines, loss of brightness, poor touch response, or a completely blank screen. At iCare Kenya, technicians can inspect the display assembly and determine whether the watch requires a complete screen replacement or another display-related repair. If your Apple Watch Ultra 3 screen is cracked, damaged, flickering, or not displaying correctly, bring it to iCare Kenya for professional screen diagnostics and replacement.
1h
KES 12,000
incl. parts & labour
Water and Liquid Damage Assessment
Although the Apple Watch Ultra 3 is designed for water resistance, that protection can be affected by impact, ageing seals, casing damage, or previous repairs. If the watch develops charging, speaker, microphone, sensor, display, or power problems after water exposure, professional inspection is recommended. Bring your water-exposed Apple Watch Ultra 3 to iCare Kenya for professional liquid-damage diagnostics and repair assessment.
45min
KES 5,000
incl. parts & labour
Battery Replacement
Battery performance can gradually decline because of charging cycles, age, heat exposure, frequent GPS use, cellular connectivity, and demanding workouts. Signs of battery wear may include rapid battery drain, unexpected shutdowns, reduced runtime, slow charging, or the watch failing to last through your normal daily routine. A weak battery can affect workouts, sleep tracking, navigation, communication, and other important features. Bring your Apple Watch Ultra 3 to iCare Kenya for professional battery-health testing and battery replacement if the battery is no longer performing as expected.
45min
KES 8,000
incl. parts & labour
Charging Repair
If your Apple Watch Ultra 3 does not charge, charges very slowly, disconnects repeatedly from the magnetic charger, or only charges intermittently, the fault may involve the charging puck, rear charging assembly, battery, software, or internal charging circuitry. Testing the complete charging system helps identify whether the problem originates from the watch or the charging accessory. Bring your Apple Watch Ultra 3 together with its charger to iCare Kenya for professional charging diagnostics and repair.
30min
KES 6,000
incl. parts & labour
Back Glass and Rear Sensor Repair
The rear section of the Apple Watch contains important charging and health-sensing components. If the rear glass becomes cracked, damaged, or separates from the casing, charging, sensor performance, and overall device integrity may be affected. Bring your Apple Watch Ultra 3 to iCare Kenya for professional rear-glass and sensor-system diagnostics and repair assessment.
1h 30m
KES 7,000
incl. parts & labour
Heart Rate Sensor Troubleshooting
If the watch stops measuring heart rate correctly, gives inconsistent readings, fails to detect your wrist, or loses readings during workouts, the problem may involve the rear sensor assembly, watch fit, software settings, contamination, or hardware damage. Visit iCare Kenya for Apple Watch Ultra 3 heart-rate sensor diagnostics and professional troubleshooting.
30min
KES 6,000
incl. parts & labour
Touchscreen Repair
If the display is visible but the touchscreen does not respond properly, the touch system may be damaged. Common symptoms include ghost touches, delayed response, dead areas, difficulty swiping, or applications opening without being touched. Physical impact, screen damage, liquid exposure, or internal connection problems may be responsible. Bring your Apple Watch Ultra 3 to iCare Kenya for professional touchscreen diagnostics and repair.
50min
KES 10,000
incl. parts & labour
Digital Crown Repair
The Digital Crown is essential for navigation, scrolling, app control, and accessing watch functions. If the crown becomes stiff, stops rotating smoothly, does not register presses, or behaves unpredictably, dirt, wear, impact damage, or internal mechanical problems may be the cause. Visit iCare Kenya for Apple Watch Ultra 3 Digital Crown cleaning, diagnostics, and professional repair.
35min
KES 7,000
incl. parts & labour
ECG and Health Sensor Troubleshooting
Health and wellness features depend on properly functioning sensors, electrodes, software, and physical contact with the wrist. If supported ECG or other health-monitoring functions become unavailable or stop working correctly, the watch may require both software and hardware assessment. Bring your Apple Watch Ultra 3 to iCare Kenya for professional health-sensor diagnostics and troubleshooting.
40min
KES 7,500
incl. parts & labour
Side Button Repair
The side button is used for important controls and quick access to watch functions. If the button becomes difficult to press, stops responding, or only works intermittently, the internal button assembly or flex connection may be damaged. Physical impact, dirt, wear, and liquid exposure are possible causes. Visit iCare Kenya for Apple Watch Ultra 3 side-button diagnostics and professional repair.
30min
KES 5,000
incl. parts & labour
Speaker Repair
The speaker is used for calls, Siri, alerts, notifications, alarms, and safety features. If your Apple Watch Ultra 3 develops low volume, crackling, distorted sound, or no sound at all, the issue may involve the speaker, debris, moisture, or internal hardware. Bring your Apple Watch Ultra 3 to iCare Kenya for professional speaker diagnostics and repair.
40min
KES 9,000
incl. parts & labour
GPS and Location Troubleshooting
The Apple Watch Ultra 3 is designed for demanding outdoor activities such as running, hiking, cycling, navigation, and route tracking. If GPS accuracy becomes poor, routes are recorded incorrectly, or location services fail to update properly, the issue may involve watchOS, settings, antennas, sensors, or internal hardware. Bring your Apple Watch Ultra 3 to iCare Kenya for professional GPS and location diagnostics and troubleshooting.
50min
KES 7,000
incl. parts & labour
Bluetooth and iPhone Pairing Repair
If your Apple Watch Ultra 3 refuses to pair with your iPhone, disconnects repeatedly, fails to sync information, or stops receiving notifications, the issue may involve Bluetooth, watchOS, iPhone settings, or wireless hardware. Bring your Apple Watch Ultra 3 together with your iPhone to iCare Kenya for professional pairing, Bluetooth, and synchronisation troubleshooting.
25min
KES 4,000
incl. parts & labour
watchOS Software Repair
Software problems can cause freezing, app crashes, failed updates, slow performance, rapid battery drain, pairing issues, or repeated restarts. iCare Kenya can assist with watchOS troubleshooting, updates, resets, configuration, and software-related support. If your Apple Watch Ultra 3 is freezing, crashing, or experiencing watchOS problems, bring it to iCare Kenya for professional software diagnostics and troubleshooting.
40min
KES 6,000
incl. parts & labour
Apple Watch Ultra 4 — Services
15 services available
Screen Replacement
The Apple Watch Ultra 4 is designed for demanding outdoor activities, fitness, travel, adventure, and everyday professional use, but accidental drops and strong impacts can still damage its display. Common screen problems include cracked glass, flickering, black spots, vertical or horizontal lines, reduced brightness, touch-response failure, or a display that remains completely blank. At iCare Kenya, technicians can inspect the display assembly and determine whether the watch requires a complete screen replacement or another display-related repair. If your Apple Watch Ultra 4 screen is cracked, damaged, flickering, or not displaying correctly, bring it to iCare Kenya for professional screen diagnostics and replacement.
1h
KES 15,000
incl. parts & labour
Boot Loop and Startup Repair
If your Apple Watch Ultra 4 becomes stuck on the Apple logo, repeatedly restarts, or fails to complete startup, the problem may involve watchOS, battery health, internal storage, power management, or another hardware component. Bring your Apple Watch Ultra 4 to iCare Kenya for professional startup diagnostics and boot-loop repair.
1h
KES 15,000
incl. parts & labour
Water and Liquid Damage Assessment
Although the Apple Watch Ultra 4 is designed for water-related and outdoor activities, water resistance is not permanent and can be affected by physical damage, ageing seals, previous repairs, or casing damage. If the watch develops display, charging, speaker, microphone, sensor, or power problems after water exposure, professional assessment is recommended. Bring your water-exposed Apple Watch Ultra 4 to iCare Kenya for professional liquid-damage diagnostics and repair assessment.
30min
KES 8,000
incl. parts & labour
Battery Replacement
The Apple Watch Ultra 4 is designed for extended battery life, but battery performance can still decline over time because of charging cycles, heat exposure, frequent GPS use, cellular connectivity, workouts, and normal battery ageing. Common symptoms include rapid battery drain, unexpected shutdowns, reduced runtime, slow charging, or the watch failing to last through your normal routine. Bring your Apple Watch Ultra 4 to iCare Kenya for professional battery-health diagnostics and battery replacement if the battery is no longer performing as expected.
45min
KES 12,000
incl. parts & labour
Charging Repair
If your Apple Watch Ultra 4 does not charge, charges unusually slowly, disconnects repeatedly from the magnetic charger, or only charges intermittently, the issue may involve the charging accessory, rear charging assembly, battery, software, or internal charging circuitry. Proper diagnostics can determine whether the fault comes from the charger or the watch itself. Bring your Apple Watch Ultra 4 together with its charger to iCare Kenya for professional charging diagnostics and repair.
30min
KES 8,000
incl. parts & labour
Back Glass and Rear Sensor Repair
The rear section of the Apple Watch Ultra 4 contains important charging and health-sensing components. If the rear crystal becomes cracked, damaged, or separates from the housing, charging performance, health-sensor operation, and the overall structural integrity of the watch may be affected. Bring your Apple Watch Ultra 4 to iCare Kenya for professional rear-glass and sensor-system diagnostics and repair assessment.
45min
KES 12,000
incl. parts & labour
Touchscreen Repair
If your Apple Watch Ultra 4 displays an image but does not respond correctly to touch, the touchscreen system may require repair. Common symptoms include ghost touches, delayed response, dead sections of the display, difficulty swiping, or apps opening without being selected. Physical impact, display damage, liquid exposure, or internal connection problems may be responsible. Bring your Apple Watch Ultra 4 to iCare Kenya for professional touchscreen diagnostics and repair.
50min
KES 10,000
incl. parts & labour
Heart Rate Sensor Troubleshooting
The Apple Watch Ultra 4 introduces an updated Health Sensing System designed to provide more frequent heart-rate and heart-rate-variability measurements. If your watch stops recording heart rate, frequently loses readings, or produces inconsistent measurements during workouts, the rear sensors, software settings, watch fit, contamination, or internal hardware may need assessment. Visit iCare Kenya for Apple Watch Ultra 4 heart-rate sensor diagnostics and technical troubleshooting.
40min
KES 10,000
incl. parts & labour
Digital Crown Repair
The Digital Crown is essential for scrolling, navigation, app control, and interacting with watchOS. If the crown becomes stiff, stops rotating smoothly, fails to register presses, or behaves unpredictably, dirt, physical damage, wear, or an internal mechanical issue may be responsible. Visit iCare Kenya for Apple Watch Ultra 4 Digital Crown cleaning, diagnostics, and professional repair.
40min
KES 9,000
incl. parts & labour
ECG and Health Sensor Troubleshooting
Supported health functions depend on correctly operating sensors, electrodes, software, and proper contact with the user's wrist. If ECG or other supported health-monitoring features become unavailable or stop functioning normally, both software and sensor hardware may require inspection. Bring your Apple Watch Ultra 4 to iCare Kenya for professional health-sensor diagnostics and troubleshooting.
50min
KES 11,000
incl. parts & labour
Side Button Repair
The side button is used to access important controls and everyday watch functions. If it becomes difficult to press, stops responding, or only works intermittently, the problem may involve dirt, impact damage, the internal button mechanism, or its flex connection. Visit iCare Kenya for Apple Watch Ultra 4 side-button diagnostics and professional repair.
30min
KES 7,000
incl. parts & labour
Speaker Repair
The Apple Watch Ultra 4 uses its speaker for calls, Siri, alerts, notifications, alarms, safety functions, and other audio features. If the speaker becomes unusually quiet, produces crackling or distortion, or stops producing sound completely, the cause may involve debris, moisture, physical damage, or internal hardware. Bring your Apple Watch Ultra 4 to iCare Kenya for professional speaker diagnostics and repair.
40min
KES 11,000
incl. parts & labour
GPS and Location Troubleshooting
The Apple Watch Ultra 4 is designed for outdoor navigation, running, cycling, hiking, and advanced route tracking. Apple says the Ultra 4 includes highly accurate on-device GPS. If your GPS becomes inaccurate, workout routes are recorded incorrectly, or location information fails to update normally, the problem may involve software settings, antennas, sensors, or internal hardware. Bring your Apple Watch Ultra 4 to iCare Kenya for professional GPS and location diagnostics and troubleshooting.
50min
KES 9,500
incl. parts & labour
Bluetooth and iPhone Pairing Repair
If your Apple Watch Ultra 4 refuses to pair with your iPhone, disconnects repeatedly, fails to synchronise information, or stops receiving notifications properly, the issue may involve Bluetooth, watchOS, iOS configuration, or wireless hardware. Bring your Apple Watch Ultra 4 together with your iPhone to iCare Kenya for professional pairing, Bluetooth, and synchronisation troubleshooting.
30min
KES 8,500
incl. parts & labour
watchOS Software Repair
Software issues can cause freezing, application crashes, failed updates, pairing problems, excessive battery drain, slow performance, or repeated restarts. iCare Kenya can assist with watchOS troubleshooting, system updates, configuration, resets, pairing problems, and other software-related issues. If your Apple Watch Ultra 4 is freezing, crashing, or experiencing watchOS problems, bring it to iCare Kenya for professional software diagnostics and troubleshooting.
40min
KES 6,000
incl. parts & labour

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